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Toyota Connected is hiring a

UX Researcher



Creating a better world through connected mobility for all.

Toyota Connected is a new company designed to redefine the world’s mobility experience. We are delivering customer-focused products that aim to increase our access, convenience and, in some cases, fun!

To deliver the best experiences for people, we must understand their needs.

Toyota Connected Europe is looking for a User Researcher to join our growing User Research practice within the Global next-generation Multimedia design team on a contract basis. You’ll work closely with our design and product teams, responsible for delivering the strategic and visual design of large-scale, distributed software applications, systems and services related to the future of digital cockpit experiences.

What will you be doing?

  • Plan and execute both qualitative and quantitative UX research methods, including but not limited to moderated and unmoderated usability testing, surveys, literature reviews and other online user testing studies.
  • Work hands-on with Product, Delivery and Content Design teams to support decision making on design choices and recommend when research is needed in the design process.
  • Communicate research findings in a compelling way and make actionable recommendations to teams and the wider business.
  • Support the development of a process of incorporating UX research into fast-moving design sprints -- and tracking usability findings and design decisions.

What are we hoping you'll bring with you?

  • 1 - 2 years of research in a business setting or experience with an end-to-end UX research project - we're looking for someone who can help us with the above tasks, we think someone who has been doing this for 1-2 years would be perfect for us.
  • Ability to work independently and in a fast-changing, ambiguous environment - yep, this probably tells you a little about us and our environment. We want to make sure you'll thrive here!
  • Experience with UserZoom preferred
  • Interest in or hands-on experience with quantitative research methods or applied statistics preferred

Who are we?

Toyota Connected Europe wants to create a better world through connected mobility for all. We are a new company created to bring big data and a customer focus into all aspects of the mobility experience so everyone’s experience is more personal, convenient, fun and safe. We create and enable technologies to delight and simplify the lives of everyone who use our products and empower them to think of and use our services in new ways.

You will be joining us at the beginning of Toyota Connected Europe’s journey of building our team and products. We are building teams to inspire, innovate and build technologies and products that are used by millions of people from all walks of life. We want every member of our team to live and breathe the start-up culture of Toyota Connected Europe and feel and act like an owner everyday. This is an opportunity to have an immediate impact and voice: what you create today, you will see being used tomorrow.

Another thing we'd like to mention…

There’s been a lot of research showing how marginalised groups of people may not apply for jobs unless they meet all of the requirements. We also know that many UXers come from wide and wonderful backgrounds with different experiences - We value people who bring unique perspectives and add new knowledge to our team!

You might not feel like you “tick all the boxes” but we sincerely hope you’ll apply anyway because you could be exactly what we we're looking for!