London
11:FS is on a mission to change the fabric of financial services. Our Ventures practice builds challenger propositions globally, like we did for Natwest with Mettle. Our Pulse team creates a benchmarking tool used by the likes of Monzo, Starling, Natwest and Tesco Bank. On top of all of that, we’re a media company, our Growth team generate a stream of content that supports our brand and changes the conversation - not necessarily in that order.
To do this we need an amazing team so we have pulled together the best in financial services and beyond.
We truly live our values at 11:FS, and they are critical to your entire journey here. ‘Cultural Add’ is as, if not more, important as pure technical fit, and as part of your interview process we’ll deep dive in our values and your beliefs. Everyone at 11:FS fits our 4 core values: Team, Attitude, Communication and Impact, and this remains at the core of our growth.
Associate UX Research Analysts play a central part of our growing and ambitious Pulse content team. In this role, you'll leverage your UX expertise and fintech knowledge to evaluate financial user journeys from all over the world. This position plays a key role in ensuring that the Pulse platform consistently features fresh, high-quality insights. Beyond user journey analysis, you'll craft insightful editorial content that identifies key fintech trends and highlights product solutions beneficial for financial services. This role serves as an excellent opportunity to enter the world of fintech and expand your UX skills and understanding. Pulse is known for setting a benchmark in UX standards and having an authoritative voice in fintech – you can be a central part of that mission.