Homebase is hiring a

UX Designer

Toronto

Hi, Future Homie!

As a Homie, you'll be part of an unstoppable team that puts customers first, embraces each day with excitement, and strives for excellence in everything you do. We’re revolutionizing the way small businesses manage their teams and grow their business. What this means for you is a shared passion for innovation and making a difference for the people we serve. So what do you say, will you join us on our mission to empower small businesses?

Why We Need You

We are looking for an experienced, mission-driven UX Designer who wants to make a difference in the lives of the small business owners and employees we serve. You’ll report to our Design Sr. Manager for Growth and Monetization and be an integral part of growing our design culture and practice at Homebase. You’ll partner with engineers, product managers, and other designers to shape the Homebase roadmap and deliver meaningful outcomes for our customers.

You’ll look proactively across our different product areas to define how our offerings work together from a pixel perspective and through a workflow, information architecture, and interaction design lens.

You’ll take a leadership role in design critique and help create the long-term vision for the Homebase Design Team, influencing your colleagues through qualitative and quantitative data as well as generally accepted best practices.

The ideal candidate has a background in designing for growth and monetization in mobile products while maintaining a strong user-centered approach. When we design for our customer’s goals, motivations, and behaviors, we will increase our user base and help customers feel good about upgrading in our freemium model.

Experience & Attributes You Bring

• You have 3+ years of experience designing in a mobile-first environment (native and web), and mobile best practices are second nature
• You are insatiably curious and have a strong background in research methods and early-stage concept testing
• You are not only user-centered in your design thinking but also focus on business impact
• You are comfortable navigating ambiguity in a fast-paced environment
• You’ve owned design projects from concept to implementation through sound research, discovery, collaboration, iteration, and partnering with Engineers during execution.
• You’ve shipped entire end-to-end experiences across web and mobile that start from understanding user needs and contexts.
• You can clearly express your desired UX metrics and create a plan to develop and evaluate them.
• You have a high degree of visual polish in your UI design and an understanding of communicating detailed interactions with engineers.
• You can articulate your design choices with peers and stakeholders clearly and are skilled at giving and receiving design feedback.
• You’ve demonstrated that you can balance speed and quality, keeping our customers’ needs central to your work.
• You demonstrate a sense of ownership and accountability for the team’s work and outcomes — the good and the bad.
• Have a learning mindset. You are intellectually curious with a desire to learn continuously.
• You demonstrate humility, knowing that our work isn’t about us; it’s about building in service to our customers. You share credit with team members and welcome collaboration, ideas, and feedback.

As a Homie, you are a bar raiser, which means you come with

• 3-5 years of experience in product design in a consumer-grade mobile environment
• A background in Business/Marketing is a plus
• Significant experience leading customer discovery and user research efforts
• Formal education in user experience design
• Are well-versed in Figma best practices

What We Offer You

• Stock Options - Everyone is an Owner!
• Comprehensive Medical, Dental, and Vision Insurance Plans
• RRSP + 4% company match
• Top-of-the-line equipment and stipend for workspace setup
• Work from home Monday, Thursday, & Friday
• Vibrant coworking spaces to collaborate in
• 20 days of accrued PTO, annual paid holidays, and paid volunteer time off
• Continued learning and development stipend
• Team offsites and monthly opportunities to engage with fellow Homies

What to Expect During the Interview Process

• Meet the Talent Team with Alex V.
• Meet the Head of Design with Eleanor Ma.
• Working Session w/ the Design Team: Fadi, Elaine L., Christan F.,Jeff D. (or others)
• Meet Rachel S., Director of Product
• Meet Sammy H., Early Life Product Lead
• Professional Reference Checks
• Background Check + Offer Stage
• Welcome to the team, Homie💜🎉