Remote is hiring a

Senior UX Researcher

UK - Remote

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

The position

This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior UX Researcher, joining our Design team.

Design is at the forefront of everything we do. As a Senior UX Researcher you will reveal what our users need from our products by conducting research, working with cross-functional teams, and performing usability studies. You will also help provide actionable and meaningful data-driven insights that represent the voice of multiple users.

What this job can offer you

• Reveal what the users need by conducting research, working with cross-functional teams, and performing usability studies. You will inspire change, deliver oral and written presentations, evaluate qualitative and quantitative data, and help the UX team better understand what would make a user’s experience more intuitive, accessible, and seamless.
• Design, coordinate, and source participants for user research projects inside Remote.
• Synthesize and present actionable insights to a variety of stakeholders.
• Mentor other researchers and designers and offer support and guidance to improve their understanding of customer needs and various research methods.
• Work closely with analytical teams to build an understanding of customer behavior to measure the performance of our products.
• Develop a well-crafted research plan with clear research objectives.
• Perform market and ethnographic research.

What you bring

• Extensive experience in designing a user experience, able to understand our business requirements and any technical limitations, as well as being responsible for conceiving and conducting user research, interviews and surveys, translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes and testing.
• Understanding of strengths and weaknesses of different research methods, including when and how to apply them as well as examples of utilization of these different methods.
• Experience with the whole product lifecycle — from early stage to launch and beyond.
• Excellent survey design and analysis skills.
• Ability to quickly and effectively share research results.
• Ability to perform all research-related tasks including research, planning, evaluating, and iteration.
• Passionate, positive and problem-solving attitude.
• Knowledge or experience in a relevant field that studies human behavior, such as cognitive science, behavioral economics, anthropology, sociology, or psychology.
• Solid understanding of the design thinking process, as well as a passion and know-how for influencing design strategy.
• Be passionate about resolving user pain points through great design.

Practicals

• You'll report to: Director, Product Design
• Team: Product Design
• Location: Global
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

Application process

• Interview with recruiter
• Interview with future manager
• Case Study (async)
• Case Study Review (async)
• Team Interview

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• unlimited personal time off (minimum 4 weeks)
• quarterly company-wide day off for self care
• flexible working hours (we are async)
• 16 weeks paid parental leave
• mental health support services
• stock options
• learning budget
• home office budget & IT equipment
• budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!