Back to all jobs

Urban is hiring a

Product Designer

UK - Remote


We don’t do ordinary. If we did, we wouldn’t be shaking up a billion-dollar industry with smart tech, out-of-the-box ideas, and a big belief that self-care should be high on everyone’s priorities. If you don’t do ordinary either, you should probably keep reading.

We’re Urban, and we believe in enabling others to build better wellness habits. Whether that’s giving someone the chance to book a much-needed massage to calm and centre their overworked brain, or helping to rehabilitate someone back to better health with a Sports or Osteo treatment, we’re there to make it easy, affordable and professional.

Like any great company, we’re nothing without our people. From the teams that build our top-notch tech, to the marketers who help spread our message far and wide, we’re built on the skills, knowledge and attitude of our employees. We’re a big, friendly bunch. We’ve got members from all corners of the globe, with a variety of experience, bags of energy and a big belief in wellness at work. That’s why our culture is second-to-none.


At Urban, we’re on a continuous mission to build market-leading user experiences in the at-home wellness industry. As a Product Designer at Urban, you’ll be embedded within the Product & Engineering team, working closely with the team to roll-out new features to our users and refine existing features. You’ll have full ownership of the design delivery processes and so your role will be critical in shaping the future of Urban’s product strategy. We’re also a data driven business, so you’ll have access to rich, real-time insights on the performance of your designs to support continuous improvement.

Remote workers considered. Must be available to work during UK normal business hours.

Your daily responsibilities might include:

  • Working closely with the Product team to define, design and iterate on product features across our mobile and web platforms;
  • Owning design problems end-to-end, from ideation through to delivery
  • Obsessing over the finer details of designs, ensuring all possible variations and outcomes are considered
  • Acting as a steward of design documentation, standards and processes
  • Shaping product strategy and vision together with the Product Manager, Chief Product Officer and Engineering Lead
  • Collaborating with the Creative and Marketing teams to ensure consistency in our brand positioning across all customer touchpoints
  • Responding to analysis from our Product Manager to improve your designs, based on qualitative and quantitative feedback from our users

You’ll work on our full suite of products, which includes:

  • The Urban customer platform, on our apps and website
  • The Urban Hero platform, the app for our practitioners
  • Internal tools
  • Design systems


  • You have at least 3 years of Product Design experience
  • You’re proficient in Figma
  • You’re a problem solver and can translate complex requirements into simple, intuitive experiences
  • You’re a great communicator, collaborator and have good stakeholder management skills
  • You’re comfortable working at a fast pace and can turn around high-quality designs quickly
  • You’re obsessed with details of the user experience
  • You’re results oriented, and you take an interest in how your designs impact our business
  • Experience working with other digital consumer products and/or marketplace businesses is a plus
  • Experience working in an app-first environment is a plus


Up to £2000 per month dependent on skills and experience