HeliosX are hiring a

Product Designer

London

How we started:

Back in 2013, our founder Dwayne D’Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth.

Where we are now:

We’ve earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. Our 2023 global revenue was $80m, and we’re set to more than double this in 2024 as we look to surpass $200m and positively impact the daily lives of more people than ever before. There’s never been a more exciting time to join HeliosX.

Where we’re going:

Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You’ll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.

Come be a part of making our dream of easier and faster healthcare a reality!

The Opportunity

A multi-disciplinary Product Designer to work across our brands. We’re not expecting an expert in everything, but you should be comfortable working on UX design and visual design, but still someone who’s happy to work across UX research and UX writing when needed. It should be second nature to collaborate within the product organisation. You'll understand our customers, contribute to the product roadmap, and craft captivating experiences. You'll craft solutions for brands that help 1000's of people every single day.

What you'll be doing:

• Work closely with the other designers in your domain to understand how your work impacts our consumers.
• Partner with product managers to understand and explore how your solutions could benefit the business.
• Collaborate with our talented engineers, fostering a supportive and inclusive environment throughout the development process.
• Strive to understand the work of your team mates at a high level to bring harmony across the whole user experience.
• Plan and execute discovery work, with support, ensuring that our users remain at the heart of every problem and solution.
• Bring your creative ideas to life, not only to address user needs but also align with our business objectives.
• Clearly and concisely explain and articulate the functionality and rationale behind your work.
• Create high-fidelity designs based on our design system at speed and bring them to life with clickable prototypes.
• Keep on top of Figma organisation and contribute to how we manage and develop our design system.
• Be a key player in our production experiments, leveraging data-driven insights to refine and enhance our designs.

Who you are:

• You have 3+ years experience as a product designer.
• You are comfortable outlining your discovery process and explaining your work and approach.
• You’ve worked on B2C digital products, ideally with large or international user bases.
• Your portfolio demonstrates sound capability in discovery, UX design, and UI design.
• You enjoy working in fast-paced startups. You’re comfortable proactively stepping up to take the lead on things when you spot something that needs to be done, and onboarding yourself to new tools.
• You work collaboratively with product managers, engineers, designers and UX researchers to drive forward initiatives across multiple concurrent projects.
• You’re comfortable using design systems created in Figma and contributing to them.

Why work with us?

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!

Aside from working with our all-star team, here are the other benefits of coming on board:

• Generous equity allocations with significant upside potential
• 25 Days Holiday (+ all the usual Bank Holidays)
• Private health insurance, along with extra dental and eye care cover
• Pension scheme
• Enhanced parental leave
• Cycle-to-work Scheme
• Electric Car Scheme
• Free Dermatica and MedExpress products every month, as well as family discounts
• Home office allowance
• Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)