Zoom are hiring a

Senior Product Designer, Bonsai

Senior Product Designer, Bonsai

What you can expect

Bonsai, now part of Zoom, builds tools that help agencies and professional teams focus on meaningful work. We’re looking for a Senior Product Designer to craft elegant, user-centered experiences that make complex client workflows—like proposals, invoicing, and project delivery—simple and seamless. You’ll collaborate with Product, Engineering, and Design peers to create intuitive, consistent user experiences from concept to launch. You’ll thrive here if you’re excited to design products that empower small businesses and creative professionals, and you enjoy a collaborative, high-autonomy environment.

Please include a working link to your portfolio (Dribbble, Behance, or similar) on your CV, along with a password if applicable. We review these to get a real sense of your creative style and process.

About the Team

At Bonsai, we build technology that helps agencies, consultancies, and professional services teams do their best work without getting buried in busywork. Now part of Zoom, we combine deep operational expertise with Zoom’s mission to create meaningful, flexible human connection. From small studios to growing global teams, we design tools that remove friction across proposals, contracts, projects, time tracking, and billing. Together with Zoom, we build smarter systems, collaborate more freely, and help shape the future of work.

Responsibilities

• Leading the design of intuitive, elegant user experiences across Bonsai’s suite of products, including client CRM, project management, and billing solutions.
• Understanding user goals and workflows to inform design decisions that drive simplicity and usability.
• Creating wireframes, prototypes, and high-fidelity designs using tools like Figma, ensuring a consistent experience across web and mobile.
• Collaborating with Product Managers and Engineers to translate user needs and business goals into clear, actionable designs.
• Developing and maintaining scalable design systems and component libraries.
• Conducting user testing and incorporating feedback to refine design solutions.
• Contributing to the evolution of Bonsai’s visual language and brand expression through thoughtful design and attention to detail.
• Partnering with cross-functional teams to ensure accessibility, performance, and responsiveness in all designs.

What we’re looking for

• Apply 5+ years of professional experience as a Product Designer, ideally within SaaS or consumer web applications.
• Bring a portfolio that demonstrates exceptional UX and UI design across web and mobile platforms.
• Demonstrate proficiency in Figma and a deep understanding of design systems and interaction design principles.
• Design for complex workflows, ideally within productivity, finance, or workflow management tools.
• Communicate effectively and collaborate closely with product and engineering partners.
• Show passion for crafting seamless, human-centered experiences that empower users.
• Value motion design, illustration, or visual storytelling as a creative advantage.
• Leverage previous freelance, agency, or B2B SaaS experience would be advantageous.

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.