Zoom are hiring a

Product Designer, AI Experiences

Product Designer, AI Experiences

What you can expect

We are seeking a customer-focused Product Designer to define the way AI agent interplay and display across our Zoom AI Companion experiences. AI Companion proactively assists users by automating tasks, coordinating seamlessly across native and third-party products, and surfacing relevant content at precisely the right moment. You will create scalable, innovative, and intuitive AI-powered solutions and collaborate across teams to set design quality standards. Your designs will help make these agents be helpful, trustworthy, and intuitive to interact with.

About the Team

Our AI team creates intelligent features that handle complex workflows, make decisions, and solve problems with human-like reasoning, surpassing traditional chatbots to improve efficiency. Youll join a passionate, collaborative design team working with product, engineering, research, and accessibility to shape core experiences and design agentic AI tools at scale.

Responsibilities

• Collaborating on high-impact, mission-critical projects that define the future of Zoom Agentic AI, owning design strategy, end-to-end execution with a focused emphasis on refined, production-ready visuals.
• Partnering with cross-functional teams (PM, engineering, research, and accessibility) to align on product direction, deliver impactful work, and champion design excellence across all surfaces.
• Playing a key role in delivering high-quality design, collaborating with leadership to ensure clarity, consistency, and alignment with the broader vision across projects.
• Setting and upholding a high bar for visual and interaction design quality, demonstrating a passion for polished UI, effective instincts for layout, spacing, motion, and micro-interactions.
• Leveraging both qualitative and quantitative data to guide design decisions, evaluate success, and identify opportunities for improvement.
• Owning design execution effectively in Figma, delivering pixel-perfect visuals, robust prototypes, and clear specifications for engineering partners.

What were looking for

• Hold MS or equivalent experience with 4+ years in product design and a robust portfolio showcasing exceptional user-centered interaction design.
• Have experience managing complex projects involving cross-functional and cross-team stakeholder groups, spanning different timezones.
• Have a deep understanding and handling of visual design with a passion for polish and an expert eye for detail. Have exposure to Prompting, vibe coding, Figma (and other relevant tools) for both design and prototyping.
• Have excellent communication skills with the ability to articulate positions to influence and engage partners with new design thinking. Be a skilled systems thinker with the ability to contribute back to our design systems library.
• Have a deep understanding of Zooms family of products, including our AI Studio and Admin Settings. Must have prior experience creating AI agents for enterprise products.
• Have a solid understanding of user-centered design principles and design thinking practices. Must be fluent in Mandarin.

Salary Range or On Target Earnings:

Minimum: $98,900.00
Maximum: $228,700.00
In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus, and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location-based compensation structure; there may be a different range for candidates in this and other locations.

Anticipated Position Close Date:

02/04/26

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person, is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. Were problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. Were committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—were here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.