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Zapier are hiring a

Sr. Manager, Product Design

AI at Zapier

At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if youre using AI tools while applying here - thats great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI During Zapiers Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.

Job posted: 1/30/2026
Location: Americas
Time zone: PST, MT, Central, were not considering EST time zones
Reports to: Mindy Wagner, Sr. Manager of Product Design

About the Role

Zapier is on a mission to make automation work for everyone. As AI transforms how people build and use automation, the Workflow Zone sits at the heart of this transformation—owning the Zap Editor and the core building blocks that power millions of automations.

Were looking for a strategic and visionary Senior Manager of Product Design to lead design across the Workflow Zone. This is a high-impact leadership role. Youll manage 3 designers working across our core building experience and partner closely with product and engineering leadership to shape how automations are built on Zapier. If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

Our Commitment to Applicants

  • Culture and Values at Zapier
  • Zapier Guide to Remote Work
  • Zapier Code of Conduct
  • Diversity and Inclusivity at Zapier

About You

  • 8+ years of product design experience, including 3+ years managing design teams working on complex, technical, or builder-oriented products. Your portfolio demonstrates high-quality design work on workflow tools, developer platforms, or similarly complex systems.
  • Systems thinker with technical depth. You understand how complex product ecosystems work and can see how changes ripple across experiences. You have strong technical fluency and can partner effectively with engineers, understand system architecture, and make design decisions informed by technical constraints.
  • Transformation-minded leader. Youve led teams through significant product or strategy shifts and maintained team morale and quality during change. You know how to balance preserving what works while pushing toward bold new visions.
  • Strong cross-functional partner. You build trust with product and engineering leadership, influence zone strategy, navigate technical constraints, and co-own outcomes across multiple teams simultaneously. You anchor work in meaningful metrics and balance craft excellence with shipping velocity.
  • Team developer with operational strength. You set clear expectations, give direct feedback, and create growth opportunities for designers at different stages. You establish clear team rhythms, improve collaboration patterns, and create the conditions for designers to do their best work.
  • AI-fluent in practice. You embrace AI to accelerate design work, coach your team to do the same, and understand how AI capabilities should reshape both product experiences and design processes.

What Youll Do

  • Lead and develop the Workflow design team. Set clear goals, define success metrics, and coach designers through regular feedback. Work with other leaders to align design strategy with business objectives.
  • Shape Workflow Zone strategy. Work with product and engineering leadership to define how automation building evolves and drive the vision for unifying code, no-code, and AI in the builder experience.
  • Drive design quality and cohesion. Establish standards and ensure the builder experience feels unified across products.
  • Champion operational excellence. Develop and lead zone rituals and ensure designers have the right processes and support.
  • Navigate technical complexity. Operate effectively across highly technical infrastructure and user-facing experiences.
  • Build for scale and reliability while maintaining usability as workflows become more complex.
  • Advance AI-enabled design practices. Help your team leverage AI to speed up design exploration, test hypotheses, and identify customer opportunities.

How to Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. Were looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences dont exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we dont see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know well make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and were excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someones identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws. Zapier prioritizes the security of our customers information and is dedicated to adhering to all applicable data privacy laws.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Application Deadline

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though were an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.