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Wheels are hiring a

Senior UX Designer

Job Description

JOB OVERVIEW

Reporting to the Senior Manager of UX Design, the Senior UX Designer / Architect is an attentive listener and is highly collaborative. Their excellent communication skills position them as a thought leader, as well as an individual contributor. They will take ownership of end-to-end experience and design across a portfolio of products, including internal systems, native apps, and responsive web. They will collaborate closely to shape and execute a cohesive product vision, bringing both strategy and craft to the table. Their proactive mindset, collaborative spirit, and deep expertise will drive exceptional experiences across a complex enterprise software suite.

The Senior UX Designer / Architect is familiar with framing problems / solutions while considering the context, knowledge level, and the user’s point of view. A successful candidate brings a humble, teachable attitude and a team-oriented approach. Candidates should have experience with Product Management and possess the ability to thrive in ambiguous situations. This is an opportunity to provide significant value to our platform.

KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS

  • Proactively engage with product managers, business stakeholders, and support project teams to build domain expertise and shape feature direction.
  • Map and simplify business process into intuitive interfaces, supporting task automation, exception handling, and AI-powered input/output loops.
  • Facilitate design walkthroughs with portfolio teams, navigating schedules and coordinating reviews as required by the project.
  • Identify where collaboration is needed, delegate tasks effectively, and clearly communicate expectations and timelines.
  • Actively seek feedback from the UX team. Spot and share effective design patterns or experiences from other products and industries that can inspire and elevate our work.
  • Stay connected with other UX designers and cross-functional partners to ensure alignment and knowledge sharing.
  • Advocate for clear, intentional content and language choices, bringing a strong editorial perspective to the design process.
  • Maintain a unified design vision that delivers a consistent, high-quality user experience across all platforms and products, making every touchpoint intuitive and impactful.

LEADERSHIP RESPONSIBILITIES

This position has no people leader responsibilities.

COMPETENCIES - SKILLS

  • Excellent communication and organization skills with an ability to function as a thought leader as well as an individual contributor.
  • Strong knowledge of user-centered design processes and methodologies.
  • Significant experience with design and prototyping tools such as Figma, Axure RP.
  • Experience with complex web interfaces, forms, and data visualizations.
  • Experience with agile/scrum development process - ranging from specific application functionalities to understanding the entire software development lifecycle.
  • Knowledge of capabilities and limitations of web technologies such as HTML, JavaScript, and CSS.
  • Excellent communication and organization skills with an ability to function as a thought leader as well as an individual contributor.
  • Strong knowledge of user-centered design processes and methodologies.

EDUCATION AND EXPERIENCE

  • Bachelors’ degree in visual design, computer science, HCI/Human factors, or similar
  • 4 to 7 years of design with an understanding of designing task flows, dashboards, and productivity tools that support efficient, user-centered experiences.

JOB SPECIFICATIONS, PHYSICAL DEMANDS AND WORK ENVIRONMENT

  • Work Environment: This is a fully remote position.
  • Positions Type/Standard Schedule: This is a full-time position, Monday through Friday.
  • Travel: The ability to travel up to 5% is required for this position.
  • Physical Demands: Speak, hear, and see, and to use hand and fingers for computer keyboard and phone. Sit or stand for extended periods of time. Reach above head to pull paper attachments.

DISCLAIMER

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Benefits

Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care.

Pay Range

$99,800-$139,800
The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here.

EEO Statement

Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening. Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.