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Visa are hiring a

Experience Designer

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, youll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Visa will accept applications for this role until at least 05-10-2026

Job Description

User Experience Analysts are responsible for designing and implementing user-centered solutions that address real-world problems. The role involves applying human-centered design thinking, UX/UI principles, service design, and user research to create impactful digital experiences. Analysts collaborate with cross-functional teams to develop user experience maps, service blueprints, wireframes, and polished user interface designs, ensuring that strategies are effectively communicated through presentations and prototypes. All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.

Key Responsibilities:

  • Apply human-centered design thinking and UX/UI principles to solve real problems for real people.
  • Develop user experience maps, service blueprints, wireframes, and polished user interface designs.
  • Conduct user research and usability testing to inform design decisions.
  • Collaborate with cross-functional teams to communicate strategy and present design solutions.
  • Utilize digital design software including Figma, FigJam, and Adobe products to create impactful work.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

  • 2 or more years of work experience with a Bachelors Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications:

  • 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience.
  • 3 or more years of work experience with a Bachelors Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD).
  • Experience working in design consultancies, digital product teams, or established startups.
  • Experience in creating user experience maps, service blueprints, wireframes, and polished user interface design.
  • Experience in rapid prototyping and presentations that communicate strategy.
  • Experience in digital design software including Figma, FigJam, and Adobe products.
  • Knowledgeable in human-centered design thinking, UX/UI principles, service design, and user research.
  • Experience designing and implementing qualitative and quantitative research methods.
  • Experience analyzing and interpreting complex data to provide insights on user behaviors, needs, and motivations.
  • Experience communicating technical and non-technical findings and insights to stakeholders.
  • Experience liaising with product stakeholders to pinpoint research needs and co-devise research strategy.
  • Understanding and applying Human-Centered Design principles.
  • Experience working in Payments and Finance industry is a plus.

Portfolio Required:

Please include a link to your online portfolio. Experience working on single page applications and/or mobile apps.

U.S. Applicants Only

The estimated salary range for this position is $104,600.00 to $162,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.

Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.