[{"data":1,"prerenderedAt":184},["ShallowReactive",2],{"joblist-content":3},{"id":4,"title":5,"body":6,"description":166,"extension":167,"meta":168,"navigation":178,"path":179,"rawbody":180,"seo":181,"stem":182,"__hash__":183},"job_listings_real/job-listing/vanguard-senior-manager-user-experience-strategy-management-26-jun.md","Senior Manager, User Experience Strategy @ Vanguard",{"type":7,"value":8,"toc":150},"minimark",[9,14,19,24,28,32,57,61,87,91,108,112,115,119,122,126,136,140,143,147],[10,11,13],"h2",{"id":12},"vanguard-are-hiring-a","Vanguard are hiring a",[15,16,18],"h1",{"id":17},"senior-manager-user-experience-strategy","Senior Manager, User Experience Strategy",[20,21,23],"h3",{"id":22},"senior-user-experience-manager-sales-technology","Senior User Experience Manager - Sales Technology",[25,26,27],"p",{},"Lead the UX strategy and design for innovative sales technology products supporting Vanguards Financial Advisor Services (FAS) Sales teams and intermediary clients. As Senior UX Manager, you will guide a team of UX Designers and UX Strategists to deliver best-in-class digital experiences that empower sales professionals and drive business growth. Youll shape and evolve the design discovery process in a dynamic, high-impact environment, leveraging frequent user research and feedback from sales stakeholders. We are passionate about setting a new standard for digital experiences and are looking for like-minded individuals. Join a team of self-starters who are tenacious and relentlessly curious. We exist to lead Vanguard into the future.",[20,29,31],{"id":30},"core-responsibilities","Core Responsibilities",[33,34,35,39,42,45,48,51,54],"ul",{},[36,37,38],"li",{},"Creates world-class user experience strategies for a wide range of user and business goals. Defines complex problems expertly by managing discovery, conceptualization (sketches/wireframes), visual design, information architecture, interaction, and by having a precise eye for detail on the execution.",[36,40,41],{},"Drives progress of AI-driven discovery models and agentic tools. Coaches and demonstrates user experience methods for direct reports. Provides feedback and reviews the UX work product for the team.",[36,43,44],{},"Organizes, prioritizes, and tracks work; develops and iterates leadership methods to ensure efficiency.",[36,46,47],{},"Facilitates design thinking exercises with users, clients, product partners, and business stakeholders to gather observations and insights to inform current and future state mapping.",[36,49,50],{},"Works with the product management team to create a product roadmap that includes a prioritization schema and a proposed schedule for introducing new features and capabilities.",[36,52,53],{},"Provides guidance to product teams and works in collaboration with user experience designers to determine appropriate research strategies and approaches for critical product questions.",[36,55,56],{},"Develops relationships with business leads across a product family and educates executives why user experience capabilities are a strategic asset of the organization.",[20,58,60],{"id":59},"what-it-takes","What it takes",[33,62,63,66,69,72,75,78,81,84],{},[36,64,65],{},"Expert in all areas of user experience design (information architecture, interaction design, visual design, prototyping, content, UX measurement).",[36,67,68],{},"A high degree of creativity, empathy, passion, and problem-solving ability.",[36,70,71],{},"Proven leadership experience managing and developing UX teams, ideally within sales technology or B2B environments.",[36,73,74],{},"In-depth knowledge of market research, competitive landscape, and test methods (A/B, multivariate testing).",[36,76,77],{},"Proven experience solving complex communication problems and designing world-class experiences for large-scale programs.",[36,79,80],{},"Expert communication skills (storytelling, visualization) and the ability to get buy-in on those ideas within a large organization.",[36,82,83],{},"Proven ability to lead a team to success. Ability to turn failures into successes.",[36,85,86],{},"Proven experience in using data (both quantitative and qualitative) analysis techniques to inform design.",[20,88,90],{"id":89},"specializations-that-make-an-impact","Specializations that make an impact",[33,92,93,96,99,102,105],{},[36,94,95],{},"Experience leveraging generative AI tools to gain efficiencies within the product design lifecycle.",[36,97,98],{},"Experience using design thinking approaches in product design and research.",[36,100,101],{},"Experience in financial services or financial applications a plus.",[36,103,104],{},"Strong understanding of sales processes, CRM systems, and the unique needs of sales professionals a plus.",[36,106,107],{},"Comfortable working through ambiguity in a fast-paced agile environment.",[20,109,111],{"id":110},"reporting-chain","Reporting Chain",[25,113,114],{},"This role reports into the broader user experience group within the FAS Digital & Analytics department, offering opportunities for cross-team collaboration and engagement with Vanguards global design community.",[20,116,118],{"id":117},"location","Location",[25,120,121],{},"This position has a hybrid work schedule: Tuesdays, Wednesdays, Thursdays on a Vanguard campus; Mondays and Fridays remote.",[20,123,125],{"id":124},"special-factors","Special Factors",[25,127,128,132,135],{},[129,130,131],"strong",{},"Sponsorship",[133,134],"br",{},"\nVanguard is not offering visa sponsorship for this position.",[20,137,139],{"id":138},"about-vanguard","About Vanguard",[25,141,142],{},"At Vanguard, we dont just have a mission—were on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.",[20,144,146],{"id":145},"how-we-work","How We Work",[25,148,149],{},"Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.",{"title":151,"searchDepth":152,"depth":152,"links":153},"",2,[154],{"id":12,"depth":152,"text":13,"children":155},[156,158,159,160,161,162,163,164,165],{"id":22,"depth":157,"text":23},3,{"id":30,"depth":157,"text":31},{"id":59,"depth":157,"text":60},{"id":89,"depth":157,"text":90},{"id":110,"depth":157,"text":111},{"id":117,"depth":157,"text":118},{"id":124,"depth":157,"text":125},{"id":138,"depth":157,"text":139},{"id":145,"depth":157,"text":146},"Vanguard are hiring a Senior Manager, User Experience Strategy.","md",{"jobTitle":18,"company":169,"yearsExperience":170,"metaLocation":171,"datePosted":172,"country":173,"cleanTitle":174,"employmentType":175,"benefits":176,"applicationLink":177},"Vanguard","Management-level","Malvern","2026-06-26","United States","null","FULL_TIME","Flexible working hours","https://vanguard.wd5.myworkdayjobs.com/contractors_restricted/job/Malvern-PA/Senior-Manager--User-Experience-Strategy_178921-3",true,"/job-listing/vanguard-senior-manager-user-experience-strategy-management-26-jun","---\ntitle: 'Senior Manager, User Experience Strategy @ Vanguard'\ndescription: 'Vanguard are hiring a Senior Manager, User Experience Strategy.'\njobTitle: 'Senior Manager, User Experience Strategy'\ncompany: 'Vanguard'\nyearsExperience: 'Management-level'\nmetaLocation: 'Malvern'\ndatePosted: '2026-06-26'\ncountry: 'United States'\ncleanTitle: 'null'\nemploymentType: 'FULL_TIME'\nbenefits: 'Flexible working hours'\napplicationLink: 'https://vanguard.wd5.myworkdayjobs.com/contractors_restricted/job/Malvern-PA/Senior-Manager--User-Experience-Strategy_178921-3'\n---\n\n## Vanguard are hiring a\n# Senior Manager, User Experience Strategy\n\n### Senior User Experience Manager - Sales Technology\n\nLead the UX strategy and design for innovative sales technology products supporting Vanguards Financial Advisor Services (FAS) Sales teams and intermediary clients. As Senior UX Manager, you will guide a team of UX Designers and UX Strategists to deliver best-in-class digital experiences that empower sales professionals and drive business growth. Youll shape and evolve the design discovery process in a dynamic, high-impact environment, leveraging frequent user research and feedback from sales stakeholders. We are passionate about setting a new standard for digital experiences and are looking for like-minded individuals. Join a team of self-starters who are tenacious and relentlessly curious. We exist to lead Vanguard into the future.\n\n### Core Responsibilities\n\n- Creates world-class user experience strategies for a wide range of user and business goals. Defines complex problems expertly by managing discovery, conceptualization (sketches/wireframes), visual design, information architecture, interaction, and by having a precise eye for detail on the execution.\n- Drives progress of AI-driven discovery models and agentic tools. Coaches and demonstrates user experience methods for direct reports. Provides feedback and reviews the UX work product for the team.\n- Organizes, prioritizes, and tracks work; develops and iterates leadership methods to ensure efficiency.\n- Facilitates design thinking exercises with users, clients, product partners, and business stakeholders to gather observations and insights to inform current and future state mapping.\n- Works with the product management team to create a product roadmap that includes a prioritization schema and a proposed schedule for introducing new features and capabilities.\n- Provides guidance to product teams and works in collaboration with user experience designers to determine appropriate research strategies and approaches for critical product questions.\n- Develops relationships with business leads across a product family and educates executives why user experience capabilities are a strategic asset of the organization. \n\n### What it takes\n\n- Expert in all areas of user experience design (information architecture, interaction design, visual design, prototyping, content, UX measurement).\n- A high degree of creativity, empathy, passion, and problem-solving ability.\n- Proven leadership experience managing and developing UX teams, ideally within sales technology or B2B environments.\n- In-depth knowledge of market research, competitive landscape, and test methods (A/B, multivariate testing).\n- Proven experience solving complex communication problems and designing world-class experiences for large-scale programs.\n- Expert communication skills (storytelling, visualization) and the ability to get buy-in on those ideas within a large organization.\n- Proven ability to lead a team to success. Ability to turn failures into successes.\n- Proven experience in using data (both quantitative and qualitative) analysis techniques to inform design. \n\n### Specializations that make an impact\n\n- Experience leveraging generative AI tools to gain efficiencies within the product design lifecycle.\n- Experience using design thinking approaches in product design and research.\n- Experience in financial services or financial applications a plus.\n- Strong understanding of sales processes, CRM systems, and the unique needs of sales professionals a plus.\n- Comfortable working through ambiguity in a fast-paced agile environment.\n\n### Reporting Chain\n\nThis role reports into the broader user experience group within the FAS Digital & Analytics department, offering opportunities for cross-team collaboration and engagement with Vanguards global design community.\n\n### Location\n\nThis position has a hybrid work schedule: Tuesdays, Wednesdays, Thursdays on a Vanguard campus; Mondays and Fridays remote.\n\n### Special Factors\n\n**Sponsorship**  \nVanguard is not offering visa sponsorship for this position.\n\n### About Vanguard\n\nAt Vanguard, we dont just have a mission—were on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.\n\n### How We Work\n\nVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.",{"title":5,"description":166},"job-listing/vanguard-senior-manager-user-experience-strategy-management-26-jun","U2X2TSQaiKA-sxeGn3hdWb-tVk704ibZqezYGlGXsUI",1782520639595]