[{"data":1,"prerenderedAt":177},["ShallowReactive",2],{"joblist-content":3},{"id":4,"title":5,"body":6,"description":159,"extension":160,"meta":161,"navigation":171,"path":172,"rawbody":173,"seo":174,"stem":175,"__hash__":176},"job_listings_real/job-listing/vanguard-head-of-user-experience-workplace-solutions-staff-17-jun.md","Head of User Experience, Workplace Solutions @ Vanguard",{"type":7,"value":8,"toc":145},"minimark",[9,14,19,24,28,32,79,83,103,107,118,122,131,135,138,142],[10,11,13],"h2",{"id":12},"vanguard-are-hiring-a","Vanguard are hiring a",[15,16,18],"h1",{"id":17},"head-of-user-experience-workplace-solutions","Head of User Experience, Workplace Solutions",[20,21,23],"h3",{"id":22},"vanguard-is-seeking-a-senior-leader-to-help-define-and-transform-the-end-to-end-user-experience-ux-for-plan-sponsors-and-consultants-across-our-workplace-solutions-business","Vanguard is seeking a senior leader to help define and transform the end-to-end user experience (UX) for plan sponsors and consultants across our Workplace Solutions business.",[25,26,27],"p",{},"This role will shape how institutional clients interact with Vanguard—creating seamless, intuitive, and digitally-enabled experiences that simplify complexity and drive better outcomes. You will lead the UX strategy, design, research, and delivery of cohesive experiences across digital, service, and operational touchpoints – challenging legacy approaches and redefining what great B2B experiences look like. Youll play a critical role in redefining how Vanguard serves institutional clients—delivering simpler, smarter, and more connected experiences that drive long-term client and business impact.",[20,29,31],{"id":30},"what-youll-do","What Youll Do",[33,34,35,43,49,55,61,67,73],"ul",{},[36,37,38,42],"li",{},[39,40,41],"strong",{},"Set the vision:"," Define and lead the UX strategy for plan sponsor and consultant journeys across Workplace Solutions",[36,44,45,48],{},[39,46,47],{},"Transform experiences:"," Replace fragmented, legacy workflows with connected, digitally-enabled solutions",[36,50,51,54],{},[39,52,53],{},"Champion the client:"," Embed deep B2B insights into product, service, and operational design",[36,56,57,60],{},[39,58,59],{},"Influence at scale:"," Partner across Product, Technology, Operations, and Sales to align on enterprise priorities and investments",[36,62,63,66],{},[39,64,65],{},"Lead a multidisciplinary team:"," Oversee design, research, content, and UX operations—building a high-performing, innovative team",[36,68,69,72],{},[39,70,71],{},"Drive quality and consistency:"," Establish standards, frameworks, and metrics to continuously improve experience outcomes",[36,74,75,78],{},[39,76,77],{},"Advance digital innovation:"," Leverage data, emerging technologies, and modern platforms to enhance usability and efficiency",[20,80,82],{"id":81},"what-were-looking-for","What Were Looking For",[33,84,85,88,91,94,97,100],{},[36,86,87],{},"Proven leader with experience defining and delivering enterprise UX or digital experience strategies",[36,89,90],{},"Track record driving large-scale transformation in complex, cross-functional environments",[36,92,93],{},"Strong understanding of B2B client needs; retirement/recordkeeping, or other workplace benefits experience preferred",[36,95,96],{},"Ability to simplify complex, multi-stakeholder journeys into intuitive solutions",[36,98,99],{},"Exceptional stakeholder influence, with experience partnering at senior executive levels",[36,101,102],{},"Demonstrated success building and developing high-performing teams",[20,104,106],{"id":105},"qualifications","Qualifications",[33,108,109,112,115],{},[36,110,111],{},"10+ years of relevant experience, including UX, product design, or digital strategy leadership",[36,113,114],{},"Experience leading teams and delivering measurable business and client outcomes",[36,116,117],{},"Bachelors degree required; advanced degree preferred",[20,119,121],{"id":120},"special-factors","Special Factors",[25,123,124,127,130],{},[39,125,126],{},"Sponsorship",[128,129],"br",{},"\nVanguard is not offering visa sponsorship for this position.",[20,132,134],{"id":133},"about-vanguard","About Vanguard",[25,136,137],{},"At Vanguard, we dont just have a mission—were on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.",[20,139,141],{"id":140},"how-we-work","How We Work",[25,143,144],{},"Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.",{"title":146,"searchDepth":147,"depth":147,"links":148},"",2,[149],{"id":12,"depth":147,"text":13,"children":150},[151,153,154,155,156,157,158],{"id":22,"depth":152,"text":23},3,{"id":30,"depth":152,"text":31},{"id":81,"depth":152,"text":82},{"id":105,"depth":152,"text":106},{"id":120,"depth":152,"text":121},{"id":133,"depth":152,"text":134},{"id":140,"depth":152,"text":141},"Vanguard are hiring a Head of User Experience, Workplace Solutions.","md",{"jobTitle":18,"company":162,"yearsExperience":163,"metaLocation":164,"datePosted":165,"country":166,"cleanTitle":167,"employmentType":168,"benefits":169,"applicationLink":170},"Vanguard","Staff-level","Malvern, Charlotte","2026-06-17","United States","null","FULL_TIME","Flexible working hours","https://vanguard.wd5.myworkdayjobs.com/vanguard_external/job/Malvern-PA/Head-of-User-Experience--Workplace-Solutions_178014",true,"/job-listing/vanguard-head-of-user-experience-workplace-solutions-staff-17-jun","---\ntitle: 'Head of User Experience, Workplace Solutions @ Vanguard'\ndescription: 'Vanguard are hiring a Head of User Experience, Workplace Solutions.'\njobTitle: 'Head of User Experience, Workplace Solutions'\ncompany: 'Vanguard'\nyearsExperience: 'Staff-level'\nmetaLocation: 'Malvern, Charlotte'\ndatePosted: '2026-06-17'\ncountry: 'United States'\ncleanTitle: 'null'\nemploymentType: 'FULL_TIME'\nbenefits: 'Flexible working hours'\napplicationLink: 'https://vanguard.wd5.myworkdayjobs.com/vanguard_external/job/Malvern-PA/Head-of-User-Experience--Workplace-Solutions_178014'\n---\n\n## Vanguard are hiring a\n# Head of User Experience, Workplace Solutions\n\n### Vanguard is seeking a senior leader to help define and transform the end-to-end user experience (UX) for plan sponsors and consultants across our Workplace Solutions business. \n\nThis role will shape how institutional clients interact with Vanguard—creating seamless, intuitive, and digitally-enabled experiences that simplify complexity and drive better outcomes. You will lead the UX strategy, design, research, and delivery of cohesive experiences across digital, service, and operational touchpoints – challenging legacy approaches and redefining what great B2B experiences look like. Youll play a critical role in redefining how Vanguard serves institutional clients—delivering simpler, smarter, and more connected experiences that drive long-term client and business impact.\n\n### What Youll Do\n\n- **Set the vision:** Define and lead the UX strategy for plan sponsor and consultant journeys across Workplace Solutions\n- **Transform experiences:** Replace fragmented, legacy workflows with connected, digitally-enabled solutions\n- **Champion the client:** Embed deep B2B insights into product, service, and operational design\n- **Influence at scale:** Partner across Product, Technology, Operations, and Sales to align on enterprise priorities and investments\n- **Lead a multidisciplinary team:** Oversee design, research, content, and UX operations—building a high-performing, innovative team\n- **Drive quality and consistency:** Establish standards, frameworks, and metrics to continuously improve experience outcomes\n- **Advance digital innovation:** Leverage data, emerging technologies, and modern platforms to enhance usability and efficiency\n\n### What Were Looking For\n\n- Proven leader with experience defining and delivering enterprise UX or digital experience strategies\n- Track record driving large-scale transformation in complex, cross-functional environments\n- Strong understanding of B2B client needs; retirement/recordkeeping, or other workplace benefits experience preferred\n- Ability to simplify complex, multi-stakeholder journeys into intuitive solutions\n- Exceptional stakeholder influence, with experience partnering at senior executive levels\n- Demonstrated success building and developing high-performing teams\n\n### Qualifications\n\n- 10+ years of relevant experience, including UX, product design, or digital strategy leadership\n- Experience leading teams and delivering measurable business and client outcomes\n- Bachelors degree required; advanced degree preferred\n\n### Special Factors\n\n**Sponsorship**  \nVanguard is not offering visa sponsorship for this position.\n\n### About Vanguard\n\nAt Vanguard, we dont just have a mission—were on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.\n\n### How We Work\n\nVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.",{"title":5,"description":159},"job-listing/vanguard-head-of-user-experience-workplace-solutions-staff-17-jun","pNBUvEGv2YGC9VfBqd5n4lNNfqYnHqfrzL-_s4KoFF0",1781743447193]