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UX Designer

About Company

At ADP we use the most comprehensive data in the industry to create workplace insights that help inform products, ideas, and decisions every day. For 75 years, ADP has been building a better world of work. Learn why more than 1,000,000 clients rely on ADP and why we’re always designing for people.

About the Role

As a UX Designer, you will play a pivotal role in shaping the user experience of our digital products by deeply understanding user needs and behaviors. You will lead the design process from concept through execution, ensuring that every interaction is intuitive, accessible, and engaging. Your work will directly impact customer satisfaction and business success by creating seamless and meaningful user journeys. Collaborating closely with cross-functional teams including product managers, developers, and marketers, you will translate complex requirements into elegant design solutions. Ultimately, your expertise will help drive innovation and elevate the overall quality of our user-centered products across multiple platforms.

Minimum Qualifications

  • Bachelor’s degree in Design, Human-Computer Interaction, Psychology, or a related field.
  • Proven experience as a UX Designer or similar role with a strong portfolio demonstrating user research and design skills.
  • Proficiency in Sketch and other prototyping tools.
  • Solid understanding of usability principles, interaction design, and user-centered design methodologies.
  • Experience conducting usability tests and interpreting results to inform design decisions.

Preferred Qualifications

  • Experience working in an Agile development environment.
  • Familiarity with front-end development technologies such as HTML, CSS, and JavaScript.
  • Advanced knowledge of design thinking frameworks and facilitation.
  • Certification in UX or related disciplines.
  • Experience designing for mobile and responsive web platforms.

Responsibilities

  • Conduct comprehensive user research including interviews, surveys, and usability testing to gather actionable insights.
  • Create wireframes, prototypes, and high-fidelity designs using tools such as Sketch and other prototyping software.
  • Develop and iterate on interaction designs that enhance usability and meet user needs effectively.
  • Collaborate with product and engineering teams to ensure design feasibility and implementation fidelity.
  • Apply design thinking methodologies to solve complex user experience challenges and improve product workflows.
  • Analyze user feedback and data to continuously refine and optimize the user interface and experience.
  • Advocate for user-centered design principles throughout the product development lifecycle.

Skills

The required skills such as user research and usability testing are essential for gathering and analyzing user data to inform design decisions. Proficiency in Sketch and prototyping tools enables the creation of clear, interactive design mockups that communicate ideas effectively to stakeholders and developers. UX design and interaction design skills are applied daily to craft intuitive interfaces that enhance user satisfaction and engagement. User-centered design principles guide the entire design process, ensuring that solutions are tailored to real user needs and behaviors. Design thinking fosters innovative problem-solving and collaboration, allowing the UX Designer to address complex challenges and continuously improve the product experience.