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The Nature Conservancy are hiring a

User Experience Designer

Your Position with TNC

The UX Designer executes end-to-end UX design processes to ensure the user experience through TNCs marketing properties are engaging, accessible and easy to use. They conduct research, strategize user-centered designs, and support efforts around implementation and testing. They will bridge strategy and design and always think holistically to keep user experience top of mind.

Essential Functions

The UX Designer supports the ongoing optimization strategies across The Nature Conservancys digital marketing and communication properties. They act as a member of the Marketing Technology team to deliver web system projects and help and mitigate risks of TNCs growing digital universe. This includes TNCs flagship websites, nature.org and conservationgateway.org; fundraising platforms; email; and other digital marketing products. They conduct user research and testing, map user flows and journey, optimize website features, gather business and user requirements, prototype wireframes, report bug issues, and validate releases to ensure the user experience is a smooth and intuitive interaction.

They are responsible for implementing ongoing efforts to ensure TNCs digital properties meet web accessibility standards, brand experience, and functional usability. They also support the efforts of architecting the back-end authoring experience of components used on nature.org. They provide resources and learnings to other marketers in various forms of trainings to scale insights around best UX practices. Travel is required for business meetings and/or team retreats.

Responsibilities & Scope

  • Execute end-to-end UX design process including research, design, testing and implementation.
  • Support user experience (UX) activities to explore and serve user needs, including creating wireframes, prototypes, and high-fidelity mockups and assets for user research and testing.
  • Support user and usability testing amongst TNCs core audience to garner feedback that will lead to further optimizations.
  • Support the expansion, maintenance, and refinement of TNCs web component library for its digital systems.
  • Draft user stories and requirements for new website features and components.
  • Report or log enhancement updates for website components that will optimize for accessibility and usability.
  • Support web production quality assurance upon web deployment releases, ensuring builds function and look as expected.
  • Opportunity to cross collaborate with different teams and departments, as well as working independently on assigned tasks and projects.
  • Document and share UX updates and best practices from studies/findings to marketing colleagues as an effort to scale UX learnings.
  • Continuously enhance design skills, knowledge of digital design trends, and remain current with technological advancements within the creative industry.
  • Travel occasionally for training or retreats.
  • Perform other duties as assigned.

What Youll Bring

  • Bachelors degree related field and 5 years related experience or equivalent combination of education and experience.
  • Experience cultivating and managing client/customer relationships.
  • Experience writing, editing and proofreading.
  • Experience organizing and coordinating multiple projects.

Desired Qualifications

  • Bachelors degree in design-related discipline is a plus: Human-Computer Interaction; Communications Design; Information Technology; Design Planning; Graphic Design; or equivalent.
  • Has a portfolio demonstrating UX design and/or research process.
  • Proficient knowledge of design tools including Figma, Adobe Creative Suite and/or other related software.
  • Strong user experience design background with a focus around web design.
  • Experience in designing user flows and wireframes.
  • Experience in user research and testing.
  • Knowledgeable about designing for responsive states, especially optimizing for mobile.
  • Familiar with Web Accessibility Guidelines (WCAG 2.0).
  • Experience reviewing quantitative data from tools like Google Analytics or Adobe Analytics to help identify or prioritize items in need of optimization.
  • Experience working with content management systems (e.g. Adobe Experience Manager, WordPress, or equivalent).
  • Adaptable and eager to learn new design tools, processes, and software.
  • Multi-lingual skills appreciated; multi-cultural or cross-cultural experience preferred.
  • Knowledge and application of current and evolving UX trends and marketing strategies.
  • Ability to work in a team-based environment with internal and external partners.
  • Strong problem solving, critical thinking and communication skills.
  • Strong organization skills and attention to detail.
  • Relevant technology skills required to prepare presentations.
  • Practical knowledge of marketing and branding principles.
  • Strong collaborator and a team player, while also being able to work independently.

Salary Information

The starting pay range for a candidate selected for this position is generally within the range of $60,000 – $90,000. This range only applies to candidates whose country of employment is the USA. Where a successful candidates actual pay will fall within this range will be based on a variety of factors, including, for example, the candidates location, qualifications, specific skills, and experience. Please note countries outside the USA would have a different pay range in the local currency based on the local labor market, and not tied to USA pay or ranges. Your geographic location will be confirmed during the recruitment.

Who We Are

The Nature Conservancys mission is to protect the lands and waters upon which all life depends. As a science-based organization, we create innovative, on-the-ground solutions to our worlds toughest challenges so that we can create a world in which people and nature thrive. Were rooted in our mission and guided by our values, which include respect for all people, communities, and cultures. Whether its career development, flexible schedules, or a rewarding mission, theres many reasons to love life inside TNC. Want a better insight to TNC? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor.

One goal is to cultivate an inclusive work environment so that all our colleagues around the globe feel a sense of belonging and that their unique contributions to our mission are valued. In addition to the requirements in our job postings, we recognize that people come with talent and experiences outside of a job and consider each applicants unique experience. Please apply – wed love to hear from you. To quote a popular saying at TNC, “youll join for the mission, and stay for the people.”

What We Bring

Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world!

TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits.

Were proud to offer a flexible work environment that supports of the health and well-being of the people we employ.

Our recruiting process includes a rolling interview process to ensure we engage applicants in a timely manner. This means we may review applications in the order in which they are received. Once a strong candidate pool is identified, the role will be unposted. The timeline may vary depending on the expressed interest in the role, so we highly encourage candidates to apply as soon as possible.

The Nature Conservancy is an Equal Opportunity Employer. Our commitment to equal employment opportunity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of all backgrounds, beliefs, and culture. Recruiting and mentoring staff to create an inclusive organization is a priority, and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law. The successful applicant must meet the requirements of The Nature Conservancys background screening process.

Do you have military experience? Visit our U.S. Military Skills Translator to match your military experience with our current job openings!

TNC is committed to offering accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please send a note to applyhelp@tnc.org with Request for Accommodation in the subject line.