Teifi Digital are hiring a

Associate Product Designer - Co-op

Role Overview

We are looking for an Associate Product Designer who bridges design and technical depth, someone who can craft clean user experiences while also reading development documentation, writing clear technical specs, and actively participating in QA processes. This is a hands-on co-op role ideal for someone who thrives at the intersection of product design, documentation, and software quality.

Key Responsibilities:

Product Design & UX

• Creating mockups and wireframes to visualize product features and improve user experiences
• Collaborating with cross-functional teams (engineering, design, marketing) to ensure smooth product development and delivery
• Assisting in defining, documenting, and prioritizing product features and enhancements
• Supporting customer inquiries and assisting with product-related issues or feature requests

Technical Documentation

• Reading, interpreting, and working alongside API documentation to understand integration capabilities and product constraints
• Creating and maintaining product documentation including user guides, tutorials, and demo videos
• Writing clear technical specs and user stories that bridge design intent with engineering implementation
• Documenting workflows, data flows, and feature logic in tools like Linear or Notion

QA & Product Quality

• Participating in QA testing of new features and bug fixes, validating functionality against acceptance criteria
• Identifying, reproducing, and clearly documenting issues with steps to replicate in Linear or similar tools
• Assisting with backlog grooming and ensuring user stories are clear, detailed, and sprint-ready
• Solutioning for product requirements, ensuring features are properly defined and actionable for the engineering team
• Helping ensure product features are delivered on time by assisting with product backlog management

Skills & Qualifications

• Currently pursuing a degree in Design with focus in UX/Product Design, Business, Computer Science, Information Technology or a related field
• Foundational understanding of UX/UI design principles and the ability to produce wireframes or mockups
• Comfort reading and interpreting technical documentation (e.g. API docs, integration guides, developer docs)
• Strong written and verbal communication skills, able to translate complex concepts into clear documentation
• Strong problem-solving and critical thinking skills with a customer-first mindset
• Excellent organizational skills with the ability to manage multiple tasks and priorities
• Basic understanding of product management principles and software development life cycles (Agile/Scrum)

Differentiating Assets

• Experience with Figma, Stitch, or similar prototyping and design tools
• Familiarity with Agile methodology and product management processes
• Experience with eCommerce platforms like Shopify and their integrations
• Hands-on experience in customer-facing roles or understanding of customer and business needs
• Familiarity with knowledge base and documentation tools (e.g., Notion)
• Proficiency in Microsoft Office Suite; familiarity with project tools like Monday.com, Jira, or Trello is a plus
• An ability to take ownership of tasks and collaborate effectively with cross-functional teams

Suggested Software

• Figma (or similar prototyping/design software)
• Adobe CC (video and photo editing tools)
• Linear, issue tracking and QA
• Slack, team communication
• Notion, technical documentation

Benefits & Perks

• Compensation: $1,600 biweekly
• Hybrid working environment (in-office twice a week)
• Opportunity for professional development with training, certifications, and peer mentorship
• Learn skills outside your direct role and explore new disciplines and challenges
• Ongoing personal and professional development meetings with peers and mentors