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Scribd are hiring a

Senior Manager, Product Design - UGC

Scribd, Inc. is on a mission to advance human understanding.

Our four products — Scribd®, Slideshare®, Everand™, and Fable — help billions of people across the globe move beyond access and into insight, application, and expertise.

Culture at Scribd, Inc.

We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.

We believe the best work happens when individual flexibility is balanced with meaningful community connection. Scribd Flex empowers employees to choose the workstyle and location that support their best performance, while committing to intentional in-person moments that strengthen collaboration and culture. Occasional in-person attendance is required for all Scribd, Inc. employees, regardless of location.

So what are we looking for in new team members? At Scribd, Inc., we hire for “GRIT.” Traditionally defined as the intersection of passion and perseverance toward long-term goals, GRIT reflects the mindset we expect from every employee. For us, it also serves as a practical framework for how we work: setting and achieving Goals, delivering Results within your role, contributing Innovative ideas and solutions, and strengthening the broader Team through collaboration and attitude.

This posting reflects an approved, open position within the organization.

The team

Scribds Design team is a 25-person group spanning Product Design, Research, and Brand Design—working across Scribd, Everand, Fable, and Slideshare.

Were a team of strong opinions and high standards—people who care deeply about the work and push each other to do it better.

We debate openly, back each other up, and always bias toward action.

Everyone owns their work end-to-end. High trust, low hand-holding, and a genuine expectation that youll make the people around you sharper.

We celebrate wins, learn from our losses, and have a lot of fun along the way. Join us!

The role

Were hiring a Senior Design Manager to lead our 5-person UGC Product Design team at a genuinely pivotal moment—one where AI is reshaping the space, strategic complexity is increasing, and the decisions made now will define how we operate for years to come.

UGC is one of Scribds most strategically important and rapidly evolving spaces—spanning customer trust, core features, and discovery across both Scribd and Slideshare. Its also where AI is opening up opportunities for richer discovery, smarter content experiences, and new ways for people to engage with knowledge at scale.

This role owns team performance, clarity, and execution across that space. Youll set the bar for thinking and delivery, bring focus to complex problems, and translate ambitious ideas into product impact that reaches millions of people. Youll also help shape whats next—contributing to strategy, influencing how the team works, and building the kind of environment where senior designers do their best work.

If you enjoy leading smart, curious designers through messy problem spaces and turning big ideas into experiences people actually use, youll find a lot to sink your teeth into here.

Lead and develop the UGC design team

Build and lead a high-performing team of senior product designers—owning their growth, output, and accountability.
Challenge designers to define the real problem before jumping to solutions—and hold that bar consistently.
Provide direct, specific feedback that sharpens thinking and improves outcomes.
Model what it looks like to integrate AI into the design workflow—setting expectations for the team.
Own performance management with conviction—including raising the bar, addressing gaps early, and following through on consequences.
Partner closely with the Principal UGC Design Lead—challenging thinking, aligning on standards, and making sure great craft direction translates into great execution.

Improve systems, not just features

Drive how the team integrates AI into our practice—from workflow and prototyping to how we think about quality and speed.
Bring clarity and focus to ambiguous problems, and drive simplification.
Translate strategy into clear priorities, resourcing, and sequencing of design work.
Strengthen planning, handoff, and cross-team alignment—without adding unnecessary process.
Help shape how the broader Design org thinks about ways of working, tooling, and raising the bar across pillars—not just within UGC.

Strengthen culture and accountability

Shape team rituals that reinforce clarity, ownership, and high standards.
Hold designers accountable to role expectations and impact.
Create an environment of psychological safety paired with high performance.
Contribute to Design org hiring, calibration, and bar-raising efforts.

The essentials

Track record of raising the bar for senior designers—including direct, consequential performance conversations.
10+ years of product design experience, including 5+ years people management experience.
A hands-on approach to AI—actively experimenting with how it can change the way your team works, not just thinks about it.
Comfort leading through ambiguity where the problem definition is part of the work.
Strong product judgment—able to connect design decisions to business outcomes and push back when the framing is wrong.
Experience operating as a peer to senior product and research leadership—influencing roadmap, resourcing, and strategic direction.
Ability to create clarity in ambiguous situations and move cross-functional teams to decisions without losing people along the way.

The application

Resume.
Portfolio or work samples that demonstrate leadership and measurable impact.
Password, if applicable.

Working at Scribd, Inc.

Are you currently based in a location where Scribd, Inc. can employ you? Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance:

Canada: Ottawa | Toronto | Vancouver

Mexico: Mexico City

Benefits at Scribd, Inc.

Scribd Flex (flexible work model)
Comprehensive health, dental, and vision coverage
Mental health support and disability coverage
Generous paid time off, including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals
Paid parental leave and family support benefits
Retirement matching and employee equity
Learning and development programs and professional growth opportunities
Wellness and home office stipends
Complimentary access to the Scribd, Inc. suite of products
Enterprise access to leading AI tools

Get to Know Scribd, Inc.

About Scribd, Inc.

Life at Scribd, Inc.

We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing accommodations@scribd.com about the need for adjustments at any point in the interview process.

Scribd, Inc. is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.