Routenote are hiring a
Product Designer UX
About the role
As a Product Designer at RouteNote, youll help improve and shape the products and services used by artists, labels, and creators. This is primarily a UX focused role. Were looking for someone who enjoys understanding problems, asking questions, and figuring out whats actually going on before moving into solutions. Were a small team, so ownership matters. Youll be trusted to manage your own work, collaborate closely with developers and stakeholders, and take projects from discovery through to launch and iteration.
We care a lot about process. Were looking for someone who understands and applies user centred design through research, problem definition, ideation, prototyping, testing, and iteration. We need someone who is resourceful, comfortable working with imperfect information, and able to find answers from a range of sources. That might mean reviewing support conversations, analysing data, speaking to stakeholders, exploring products, or identifying other ways to build confidence in a decision.
Strong UX thinking is essential. Strong design craft matters too. We need someone who can work confidently within established brands and design systems whilst helping improve and evolve them over time. As we continue to grow, documentation, process, and shared understanding matter. Were looking for someone who wants to contribute to the foundations of the team, not just their own project work.
Duties
- Own projects from discovery through to launch and iteration
- Define problems, not just solve them
- Apply a structured UX process to investigate, validate, and refine solutions
- Research users, products, and opportunities to inform decisions
- Invest time in understanding our products, systems, users, and business before proposing solutions
- Help us improve RouteNote based on the needs of our users and business
- Balance user needs, business goals, and technical constraints
- Create user journeys, flows, wireframes, high fidelity designs to handover
- Work closely with developers, stakeholders, and other departments
- Present and communicate your thinking clearly
- Test ideas, gather feedback, and iterate based on evidence
- Contribute to and maintain design systems, patterns, and documentation
- Document decisions and contribute to shared team knowledge
- Estimate, plan, and manage your work effectively
- Communicate timelines, blockers, and risks proactively
- Contribute to improving team processes and ways of working
Qualifications
Essential
- Completion of the Google UX Design Professional Certificate or equivalent
- Portfolio demonstrating strong UX thinking, problem solving, and design craft
- Demonstrable application of the methodologies and processes taught within the Google UX Design Professional Certificate
- Proven alignment with our team values
Desirable
- 2+ years experience in product, UX, or digital design
Knowledge and experience
Essential
- Strong understanding of UX principles and user centred design
- Experience applying a structured design process from discovery through to delivery
- Strong written and verbal communication skills
- Experience collaborating closely with developers and stakeholders
- Experience using Figma or equivalent, and modern design tools
- Experience working within design systems and component libraries
- Strong visual design skills and understanding of hierarchy, layout, typography, and interaction design
- Experience designing responsive digital experiences
- Experience estimating, planning, and managing work independently
- Experience maintaining design systems
- Strong written communication skills are particularly important in this role.
Desirable
- Experience evolving design systems
- Experience contributing to product discovery and strategy
- Experience designing for mobile applications
- Experience estimating effort, managing priorities, and communicating progress throughout a project lifecycle
- Interest in content design, brand voice, and brand experience
- Interest in music, music technology, or music distribution
Values and behaviours
Essential
- Curious and motivated by understanding problems
- Comfortable asking questions and challenging assumptions
- Takes ownership and follows work through
- Resourceful and comfortable working with imperfect information
- Communicates openly and honestly
- Comfortable working independently
- Values collaboration over ego
- Comfortable working through ambiguity and uncertainty
- Cares about quality, consistency, and craft
- Wants to contribute to the growth of the team, not just their own work
Desirable
- Excited by the opportunity to shape new ideas and future products
- Interested in improving processes and ways of working
- Keen to grow alongside a growing team and product
Benefits
- Remote/Hybrid (location dependant)
- Casual dress
- Company pension
- Free on-site parking
- Enhanced sick pay
- Enhanced maternity and paternity leave
- Wellness programme
- Generous annual leave entitlement (28 days plus bank holidays)
- Flexible start and finish times (between the hours of 08.00 and 18.00)
- Modern dog friendly office environment
- Social events and onsite games rooms (table tennis, play station, pool table) and mini gym
Schedule
Monday to Friday (35 hours per week)
RouteNote is an equal opportunity employer. We have a strong culture of inclusion, curiosity, and flexibility. We want you to help us create a world where millions of people are more creative, fulfilled and inspired. Were a social, friendly bunch here at RouteNote. If you would like more information please contact our People & Culture team at people@routenote.com. Please ensure you have attached a portfolio, otherwise you will not be considered for the role.
