Renishaw are hiring a
Director of Product Design
About the Company
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance organization, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle – all while reducing risk.
About the Role
Here at LNRS Insurance, our business goals and our product experiences are deeply connected. As such, product research and design are fundamental disciplines for translating high level business objectives into impactful product systems and user experiences. This role, Director of Product Design, is responsible for shaping the environment, strategy, and organizational conditions that allow exceptional product design and research to thrive at scale. You will lead and grow a team of product designers and researchers while ensuring they are empowered with the autonomy, trust, and support needed to solve meaningful business and user problems. At the same time, you will establish the standards, accountability, and operational rigor required to consistently deliver high quality work at the pace our business demands. As a design leader, you will serve as both a strategic partner to senior leadership and a steadfast advocate for the customer experience (both at the buyer-level and at the user-level). You will help align organizational priorities, product strategy, and user needs while navigating complex stakeholder relationships within Product and across Technology, Client Engagement, Analytics, and Vertical Market leadership. A successful Director of Product Design on this team demonstrates exceptional relationship management, strong organizational awareness, calm leadership under ambiguity, and a deep understanding of how to create high-performing, highly collaborative design cultures. Beyond ensuring successful outcomes for the products themselves, this role is responsible for protecting the integrity of the design process as framed within the double-diamond model, cultivating team growth, and growing the product design and research functions as trusted, strategic partners across the organization. All Product Designers and Researchers on this team are empowered to think strategically. You will help create and protect the conditions that allow them to do so. You will provide clarity around goals and standards while ensuring teams retain the space and autonomy necessary to determine how best to solve the problems in front of them. Within that space, mentorship, guidance, and accountability will always be present and available.
Location: Alpharetta, GA hybrid
About You
Deep experience leading and growing Product Design or UX Research/ Design teams within product-driven organizations
Passionate about building environments where designers and researchers can thrive creatively, strategically, and collaboratively
Excellent stakeholder management skills with experience influencing senior leadership across product, technology, analytics, and business organizations
Ability to balance team autonomy with accountability to quality, consistency, delivery expectations, and business outcomes
Believes great design organizations are built on trust, humility, collaboration, and shared ownership
Comfortable navigating ambiguity and helping teams create clarity around priorities, opportunities, and decision-making
Thorough understanding of the design process as framed through the double diamond process model
Effectively distills the current conditions and needs of product teams into research and design outcomes across multiple products or business areas simultaneously
Strong coaching and mentorship capabilities with a proven track record of helping designers and researchers grow in both craft and strategic influence
Ability to identify organizational friction points (not just design-related friction) and proactively improve processes, communication patterns, and team operations
Brings calm, thoughtful leadership during periods of change, growth, and organizational complexity
Advocates for customer-centered thinking while maintaining a strong understanding of business goals and operational realities
Keeps a steady pulse on how best-in-class product organizations evolve their design and research practices and translates those learnings into scalable improvements for the team
Enables AI within their own workflows and drives their design and research teams to continually practice an AI-enabled process
Experienced working within agile product organizations and cross-functional product teams
Empower your team to think strategically – to have the problem to solve and the autonomy to craft the solution.
Someone who prescribes to the same or similar values as this team’s:
We are not our research; we are not our designs. As designers and researchers, we can critique our work and others’ work independently of the designer who made them. In fact, we help each other grow by constantly reviewing and offering critiques/ ideas. The best work is always pressure tested.
We have deep empathy and not just for our users, but also for the product managers, developers, and other designers on our team. Our ability to positively affect our users derives from the trust and support we provide our team.
Pixel perfect designs are for our users’ benefit not for our own. With that in mind, let’s be comfortable sharing in-progress work. This also pushes us to collaborate, learn, and improve each other as much as we can.
8+ years experience in Product Design, UX Design, or UX Research with multiple years of people leadership experience
What You’ll Accomplish
You will grow the Product Design team reputation as deeply trusted strategic partners throughout the organization
You will create the conditions that enable teams to consistently produce high quality, user-centered work at scale
You will help define and evolve standards for design quality, research rigor, collaboration, and operational excellence across the organization
You will strengthen relationships between Product Design, Product Management, Technology, Client Engagement, Analytics, and Executive Leadership teams to improve alignment and decision-making
You will empower designers and researchers with greater ownership and autonomy while ensuring accountability to business goals and customer outcomes
You will improve the visibility, understanding, and impact of the design process throughout the broader organization
You will coach and grow high-performing team members that feel supported, challenged, and excited about the work they are doing
You will drive measurable impact through experiences that improve customer value, adoption, and efficiency while centralizing metrics in meaningful ways for product and leadership teams
You will help shape the long-term product and experience vision for solutions that are transforming the insurance industry from the ground up
You will drive adoption and scale to an evolving design system, ensuring a growing number of products adopt this system over time
Your Responsibilities
Lead and support a team of 16 Product Designers and Researchers across multiple products and vertical markets
Create an environment where teams feel empowered to challenge assumptions, explore opportunities, and advocate for user-centered solutions, and demonstrate strong measurements of validation
Establish and maintain clear expectations and standards for quality, collaboration, communication, and delivery across the design organization
Protect the space and time needed for generative and evaluative research as well as solution refinement while balancing organizational timelines and priorities
Partner closely with senior leadership to align product experience strategy and success metrics with business objectives and organizational goals
Build strong, cross-functional relationships that improve trust, communication, and collaboration between teams
Help teams navigate ambiguity, competing priorities, and organizational complexity with clarity and confidence
Ensure the design process remains visible, actionable, and appropriately integrated throughout the product lifecycle
Mentor and coach designers and researchers in both craft development and strategic influence
Identify opportunities to improve team operations, organizational processes, and collaboration models to better support scalable product development
Help create systems that maintain consistency and quality across experiences while still allowing flexibility for innovation and experimentation
Frequently communicate team progress, successes, opportunities, and challenges to stakeholders and leadership partners
Advocate for investment in research, design quality, and customer-centered decision-making across the organization
Contribute to a positive, constructive environment where everyone feels valued and is excited to build best-in-class work together
Believes in shared ownership of the design work and success of the broader organization
Role You’ll Play:
Collaborate closely with executive leadership, product leaders, engineering leaders, and stakeholders to shape product and experience strategy
Help teams connect business objectives, customer needs, and technical feasibility into cohesive product direction
Facilitate alignment and effective decision-making across complex stakeholder groups
Guide teams through discovery, prioritization, design, and delivery efforts while protecting user-centered thinking throughout the double-diamond process
Support and mentor teams through challenging product, organizational, and operational conversations
Establish scalable approaches to design critique, research synthesis, knowledge sharing, and team collaboration
Help the organization better understand when and how research and design efforts should be leveraged for maximum impact
Drive continuous improvement in team culture, operational maturity, and product experience quality
Monitor broader industry trends in Product Design and Research, AI-enabled workflows, and product development practices
Champion a culture of humility, accountability, curiosity, and continuous learning across the organization
U.S. National Base Pay Range: $136,100 - $252,800. Geographic differentials may apply in some locations to better reflect local market rates.
This job is eligible for an annual incentive bonus.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
