Private Label Staff are hiring a

UX Designer

Overview

We are looking for a dynamic and collaborative team member to support global digital initiatives in areas such as revenue management, supply chain, manufacturing, and logistics. This position is based in Purchase, NY; Chicago, IL; or Plano, TX. You will be part of a growing interdisciplinary team focused on data and service design, transforming inputs into actionable strategies and user-centered solutions. You’ll work closely with designers, process owners, product managers, and end users, and serve as an internal ambassador for design thinking and digital innovation.

Responsibilities

• Contribute to the full design process of digital products and services—from research and ideation through to prototyping, testing, and validation
• Plan and conduct primary and secondary user research; synthesize findings into insights, problem reframing, and strategic recommendations
• Apply human-centered design and service design thinking to produce low- and high-fidelity deliverables
• Co-plan and facilitate internal and external workshops to solve complex business problems
• Deliver project materials such as UI prototypes, project plans, research guides, insight reports, and client-ready presentations
• Coordinate efforts with cross-functional digital, business, and IT teams
• Engage stakeholders throughout the design and development process, including knowledge transfer and training
• Use research findings to influence product development and strategy

Compensation and Benefits

• Expected salary range: $76,900 – $128,700 (based on experience, education, and location)
• Performance-based bonus target: 5% of annual salary
• Paid time off includes vacation, sick leave, parental leave, and bereavement leave (subject to eligibility)
• Comprehensive benefits package may include: Medical, Dental, Vision, Disability, Life Insurance, Legal Services, EAP, Health and Dependent Care FSAs, and a Defined Contribution Retirement Plan

Qualifications

• Bachelor’s degree preferred
• 4+ years of experience designing digital products and services as part of a multidisciplinary team
• Strong knowledge of UX and service design methodologies, including: process mapping, journey mapping, story mapping, wireframing, prototyping, and user testing
• Proficiency with tools such as Figma, Adobe Creative Cloud, Sketch, and user research platforms
• Experience building and maintaining a design system
• Effective communicator with strong organizational skills; comfortable navigating ambiguity and balancing multiple priorities
• Familiarity with Agile and SAFe frameworks; experience using tools like Azure DevOps, Jira, and Confluence
• Proven ability to define project vision, drive execution, and ensure design quality
• Skilled in planning and facilitating user research and usability testing
• Strong advocate for user-centric design approaches
• Experience designing responsive, mobile-first digital products (both native and hybrid)
• Workshop planning and facilitation experience

Equal Opportunity Statement

We are committed to providing equal employment opportunities to all qualified individuals, including those with criminal histories, in accordance with all applicable local, state, and federal laws.