PayPal are hiring a

Staff Experience Designer

Develop plans to enhance the user and customer experience

• Across digital and physical products
• Meet team performance
• Perform more-complex customer experiences

Lead projects within the product function

• Coordinate activities of others
• Design process, product, and service improvements based on business needs and industry trends
• Determine methods and procedures on new assignments impacting others

Analyze business trends

• Inform user experience strategies and initiatives
• Collaborate with stakeholders to prioritize user needs in design processes

Understand the power of brand

• Importance of a clear point of view
• The role of design in driving measurable business outcomes

Design products

• Integrate interaction design, brand identity, and content
• Craft visually compelling and thoughtfully structured experiences

Lead end-to-end design initiatives

• Mentor designers and elevate standards for UX methodology, process, and execution
• Collaborate cross-functionally with product management, engineering, content design, and user research

Contribute to planning and estimation

• Ensure alignment across workstreams
• Establish clear expectations

Drive high-quality execution

• Produce polished, purpose-driven design deliverables
• Effectively present work to stakeholders and executives

Evolve and optimize design processes

• Identify opportunities to increase efficiency, clarity, and impact
• Foster a culture of collaboration and craft excellence

Qualifications

• 5+ years of relevant experience
• Bachelors degree or any equivalent combination of education and experience

Staff Product Designer, Venmo Checkout

• Focus on leading design for the Pay with Venmo checkout experience
• Opportunity to focus on craft and design output for Venmos products

Team Dynamics

• Work as a leading member of a multi-disciplined team
• Deliver strategically sound design solutions

Role Requirements

• Sit within the Venmo Experience Design org
• Focus on core payment experiences, including one-time purchases and billing agreements

Designer Expectations

• Commitment to user-centered design
• Strong visual design craft with strategic and systems thinking

Mastery of Design Craft

• Across detailed UX flows, visual design, site mapping, product architecture, and user interface design
• Understanding of cultural trends, particularly in retail and commerce

Experience Expectations

• Shape early product concepts that mature into feature sets
• Proven ability to translate complexity into simple and functional designs

Presentation Skills

• Strong packaging of design work into clear narratives
• Systems-level thinking with a focus on scalability

Additional Experience

• 7+ years designing impactful, consumer-facing digital products
• Portfolio showcasing world-class UX/UI and brand-defining work
• Experience in fintech, financial services, or digital commerce is a strong plus