PayPal are hiring a

Sr Staff Experience Designer

Develop and articulate clear objectives in enhancing user and customer experiences that deliver results and meet organizational goals

Influence decision-making at the senior leadership level

Perform the most highly complex digital and physical products and services using domain knowledge and extensive business expertise

Develop and deliver innovative strategies that benefit customers and product users

Lead major business projects which impact the Experience Design job family

Design, evaluate, and select process, product, and service improvements based on thorough understanding of user and customer needs and industry trends

Mentor and guide junior team members in user-centered design practices

Lead end-to-end design strategy and execution for complex, high-impact initiatives that shape the future of Venmo's ads ecosystem

Define and drive a cohesive vision across multiple products, ensuring consistency, usability, and delight in every interaction

Translate business goals and user insights into clear design strategies and scalable experience frameworks

Craft compelling narratives and storytelling that communicate design rationale, inspire teams, and influence senior stakeholders

Use data, research, experimentation, and a robust testing approach to measure impact and drive continuous improvements

Work with cross-functional team members driving the strategy, execution, and delivery for initiatives on our Venmo ads platform, using a customer-focused, iterative design process

Create high-quality deliverables and execute based on product design goals and priorities without prescriptive guidance or direction, managing work to a more extensive schedule

Create opportunities to foster collaborative cross-discipline dynamics

Drive product design team delivery excellence, furthering influence to achieve product design goals

Stay ahead of emerging trends in UX, advertising technology, and digital product design to inform innovation and differentiation

Contribute to the planning and estimating of work; maintain close connection to cross-product work streams

Create well-crafted interactive prototypes, templates, and presentations

Play an active role in our thriving, inspiring and rewarding UX Design practice and culture

8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience

At least 8+ years working in product design, with a substantial focus on consumer-facing ads

Bachelors, Masters, or equivalent experience in one of the following areas: Design, Information Architecture, Human Factors, or equivalent project/portfolio experience

A portfolio of work, showcasing design excellence in delivering impactful business outcomes, and a high bar for craft

Experience working in the B2C advertising space, either agency side or from within a consumer-facing app

Mastery of product design methodology and lifecycle across significant channels and platforms

Customer-focused, with experience using design research methods to uncover customer insights

Effectively operates within an iterative design team, managing product design responsibilities against defined milestones and plans with little day-to-day oversight

Thorough knowledge of essential channels and platforms, with experience in mobile, dedicated, web and native solution design

Exceptional communication, presentation, and stakeholder management skills

Extensive experience working with resources such as pattern library, repositories, and internal communication tools

Sound understanding of technology mediums including differences between them