PayPal are hiring a

Sr Staff Experience Designer, Merchant

Responsibilities

• Collaborating with teams to implement global process improvements based on user insights.
• Mentoring junior team members in user-centered design practices.
• Developing and articulating clear objectives in enhancing user and customer experiences that deliver results and meet organizational goals.
• Influencing decision-making at the senior leadership level.
• Performing the most highly complex digital and physical products and services using domain knowledge and extensive business expertise.
• Developing and delivering innovative strategies that benefit customers and product users.
• Leading major business projects which impact the Experience Design job family.
• Designing, evaluating, and selecting process, product, and service improvements based on thorough understanding of user and customer needs and industry trends.
• Mentoring and guiding junior team members in user-centered design practices.

Qualifications

• Minimum of 12 years of relevant work experience.
• Bachelor's degree or equivalent experience.