NYC IT are hiring a

UX Lead Designer

Collaborate with cross-functional teams, including product managers, UX researcher, content strategist, and developers, to translate user needs into design solutions
Develop prototypes and high-fidelity designs for the childcare hub website
Conduct prototype testing for new features, analyze findings, and develop design recommendations accordingly
Collaborate with a content strategist to develop the overall content design strategy and enhance user experience

Note: Candidates who do not have the mandatory skills will not be considered

At least 8 years of proven experience in user experience design, with a strong portfolio showcasing successful user-friendly consumer facing solutions.
Candidate’s resume MUST include a link to portfolio.
Strong sense of visual design and styling including typography, spacing and use of layout
Proficiency in Figma with demonstrated experience in independently creating end-to-end design solutions
Strong understanding of user-centered design processes, including the ability to map users’ digital journeys, mock-up low to high-fidelity, and create testable prototypes that enhance usability and accessibility
Ability to synthesize user research and data insights into design hypotheses and solutions
Ability to receive and synthesize teammates’ feedback to improve designs
Experience working with product and content strategists to translate outlines and requirements into design solutions
Experience working with developers to test out prototypes and conduct visual quality assurance to ensure that digital products were built the way they were intended
Strong communication skills, with the ability to articulate design concepts and strategies clearly to partners and cross-functional teams in non-technical language

The successful candidate is expected, but not required to possess the following:

Bachelor’s degree in relevant field (e.g., Design or UX Design, Human-Computer Interaction, Computer Science)
Experience working in cross-disciplinary teams, collaborating with product managers, engineers, and content strategists to deliver user-centered products and services
Experience working in public sector or alongside government partners
Strong ability to drive design projects from concept to implementation, with a comprehensive knowledge of design and design research methodologies
Experience conducting usability testing or assisting in its implementation, with strong analytical skills to interpret user data and translate research insights into actionable design recommendations
Familiarity working within limited design systems, adapting and extending existing components to meet user needs while considering technical feasibility
Understanding of accessibility standards and best practices in design to ensure inclusivity for all users
Exemplifies diversity, equity and inclusion work in design practice and past projects, with ability to work with a wide range of stakeholders across the city