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User Experience Strategist I

Provides support in developing human-centered design strategies and solutions for user experiences and initiatives, informed by research and insights. Provides coordination and execution support to lead strategists. Works under the guidance of senior peers and/or leadership.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.

FORTUNE 100 Best Companies to Work For® 2025

Yello and WayUp Top 100 Internship Programs

Computerworld® Best Places to Work in IT

Newsweek Most Loved Workplaces

2025 PEOPLE® Companies That Care

Newsweek Most Trustworthy Companies in America

Military Times 2025 Best for Vets Employers

Best Companies for Latinos to Work for 2025

Forbes® 2025 Americas Best Large Employers

Forbes® 2025 Americas Best Employers for New Grads

Forbes® 2025 Americas Best Employers for Tech Workers

2025 RippleMatch Campus Forward Award Winner for Overall Excellence

Military.com Top Military Spouse Employers 2025

2025 Handshake Early Talent Award

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations

If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federals Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring teams discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams

Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.