Back to all jobs

MUFG are hiring a

VP, Transaction Banking Digital Channels User Experience Product Manager

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Position Summary:

The Digital Channels team is comprised of professional Product Managers, Business Analysts, and Project Managers who are developing online and mobile banking products to serve our customers’ banking needs. This position is for an experienced Digital Product Manager with strong UX/Design skillsets to complement the MUFG channels software integration and development teams. The candidate will work with Senior Product Managers to support the product management and development of online and mobile banking products.

Major Responsibilities:

  • Document, build, and maintain wireframes and repositories for all Transaction Banking digital channel online, web and mobile user interfaces.
  • Advocates for outstanding customer experiences, providing expertise and leadership on industry standards for UX/UI principles including responsive design, accessibility, and omnichannel experiences.
  • Partners with Product Managers to understand product vision and roadmap to ensure the backlog of work is ready for development, develop mock-ups, and that final screen designs meet expectations.
  • Works with Product Managers and Software Engineers to design and prototype new features as part of the software development life cycle.
  • Collaborate with Product Managers to own and develop a working html or tool-based clickable demo of existing channel applications.
  • Works with front-line and customer advocacy staff to ensure that feedback about the product experience is obtained, analyzed, and utilized to drive product changes and enhancements.
  • Works with Product Managers on competitive analyses, reporting product performance metrics, strategy planning and presentations.
  • Participates in the development of specifications for future digital banking products, user testing, and conducts focus groups.
  • Establishes and maintains a personal development roadmap to ensure measurable growth and development are achieved.
  • Actively ensures compliance with the Bank's Business Standards of Conduct and all Patriot Act, CIP, Anti-Money Laundering, Bank Secrecy Act, Information Security and suspicious activity reporting requirements, and other regulatory and compliance policies and procedures. Successfully completes all requisite corporate and business line compliance training.

Requirements:

  • 5 years+ of experience working in digital channels software design and development.
  • This position requires a degree from a four-year college (e.g., B.A., B.S.) preferably with a graphic design, computer science, technology, or engineering background.
  • Advanced degree or MBA are not required but would be advantageous.
  • Apple Mac user with proficiency using a variety of design and prototyping tools.
  • Understanding of the agile development process and digital product development lifecycle is preferred.
  • Must be a creative problem solver who is willing to work hard and learn.
  • Strong organization and communication skills are required.
  • Must be able to work independently, collaborating with all levels of business and technology team members.

The typical base pay range for this role is between $134K - $169K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws to the extent that an applicant is not subject to a statutory disqualification.

The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.