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Morgan Stanley are hiring a

Vice President, UX Product Design (Firmwide Marketing)

Company Profile

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management, and wealth management services. The Firms employees serve clients worldwide, including corporations, governments, and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Everything we do is guided by our five core values: Do the right thing, put clients first, lead with exceptional ideas, commit to diversity and inclusion, and give back. Morgan Stanley can provide a superior foundation for building a professional career—a place for people to learn, to achieve, to grow.

Overview

Within Firmwide Marketing, the Distribution & Website team (our digital marketing organization) is responsible for developing and scaling seamless digital experiences across a range of distribution channels and platforms to deliver our Firm and its businesses to core audiences globally. Our Product Design team within this digital organization is seeking a Vice President, UX Product Design to help lead the strategy, design, and delivery of user-centered digital experiences across external web platforms. This role sits within a fast-paced environment and is accountable for translating business objectives and user needs into intuitive, scalable, and accessible digital experiences. The VP will operate as a senior individual contributor and people manager, partnering closely with Product, Technology, Marketing, Content, and Analytics teams to ensure high-quality design outcomes that support firm priorities.

Job Summary

The Vice President, UX Product Design is a senior design practitioner within our Firmwide Marketing organization with strong judgment, deep UX expertise, and growing people leadership responsibility. The role is accountable for experience design across a set of initiatives for maintaining design quality, consistency, and usability standards. This position also contributes to the exploration and application of AI-enabled capabilities within web and digital experiences, ensuring solutions are user-centered, compliant, and aligned with firm standards.

Responsibilities

Experience Strategy & Design Execution

  • Accountable for UX design strategy and execution across a portfolio of web and digital initiatives, including for our global flagship web property, morganstanley.com
  • Translate business goals, technical requirements, and user insights into clear experience direction, flows, and design solutions
  • Guide the simplification of complex workflows into intuitive, usable, and visually refined experiences
  • Ensure alignment to established brand guidelines, design patterns, systems, and firmwide experience standards

People Leadership & Development

  • Manage and mentor designers, providing direction, coaching, and ongoing feedback
  • Support performance management, skill development, and career progression in partnership with senior design leadership

AI-Enabled Web Experience Design

Partner with Product, Engineering, and Analytics teams to support the design of AI-enabled web experiences, including:

  • Intelligent search and discovery
  • Personalization and recommendation patterns
  • AI-assisted content presentation or navigation support
  • Ensure AI-driven experiences are clear, explainable, accessible, and appropriately governed, with strong attention to user trust and usability
  • Contribute to the development of UX best practices for AI features, including interaction patterns, feedback states, and human-in-the-loop considerations
  • Stay informed on emerging AI trends relevant to digital experience design and assess practical application within the firms web ecosystem

Design Quality, Systems & Accessibility

  • Ensure designs adhere to accessibility and inclusive design standards (ADA/WCAG)
  • Promote consistent use of the component library and design system to enable scalable delivery
  • Oversee creation of core UX deliverables including IA maps, wireframes, high fidelity designs, prototypes, and design specifications

Stakeholder Partnership & Communication

  • Partner with Product Managers, Engineers, and Content teams to align on scope, priorities, and delivery
  • Present design concepts and experience rationale to stakeholders with clarity and confidence
  • Communicate design progress, risks, and dependencies effectively across cross-functional teams

Delivery & Operational Effectiveness

  • Balance multiple initiatives and competing priorities while maintaining a high standard of design quality
  • Contribute to continuous improvement of design processes, collaboration models, and delivery practices
  • Support planning and estimation to ensure UX work is appropriately scoped and integrated into delivery timelines

Thought Leadership

  • Contribute to the advancement of UX practice through critiques, reviews, and internal knowledge sharing
  • Track and evaluate industry trends in UX, web design, and AI-driven experiences to inform future opportunities

Skills & Qualifications

  • 5-8 years of experience in UX/Product Design with a strong record of delivering complex digital experiences
  • 3-5 years of experience managing or mentoring designers
  • Strong portfolio demonstrating UX strategy, interaction design, and execution quality
  • Expertise in web-based UX/UI design, interaction design, and prototyping
  • Demonstrated experience designing accessible and inclusive digital experiences
  • Exposure to or direct experience designing AI-enabled digital features, particularly in web environments
  • Ability to influence and collaborate effectively in a highly matrixed organization
  • Proficiency with Figma and Adobe Creative Suite
  • Familiarity with agile methodologies; working knowledge of HTML/CSS/JavaScript is a plus
  • BS, BA, BFA, or equivalent relevant degree required

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage, and allocate capital for our clients – helping them reach their goals. We do it in a way thats differentiated – and weve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - arent just beliefs, they guide the decisions we make every day to do whats best for our clients, communities, and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, youll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.

Expected base pay rates for the role will be between $115,000 and $190,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanleys goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).