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MERITRUST CREDIT UNION are hiring a

Digital User Experience Designer

Job Details

Level: Experienced
Job Location: Wichita, KS 67202
Position Type: Full Time
Education Level: 4 Year Degree
Salary Range: $78,068.00 - $97,585.00 Salary/year
Travel Percentage: Negligible
Job Shift: Day
Job Category: Banking

This is not a remote position; in-office presence is required in Wichita, KS or Broomfield, CO.

We recognize that in order to meet the needs of our communities, we must represent our communities. Our success relies on creating a culture where we have diverse perspectives and a true sense of belonging. This is a journey, and we pledge to do more than simply check the box.

When you join the Meritrust team, your benefits will include:

  • Comprehensive medical insurance plan
  • Dental and vision insurance
  • Generous paid-time-off
  • 12 paid holidays
  • 401(k) plan
  • Wellness program
  • Tuition assistance
  • Employee loan discount
  • Employee Assistance Program (EAP)
  • Life and disability coverage

What sets working for Meritrust apart?

  • Career development and pathing opportunities to move into leadership roles or other lines of business within MCU such as Commercial Lending, Finance, Marketing, Underwriting, Member Solutions, Training, Human Resources, and more.
  • Supportive and engaging work environment.
  • A wellness and sustainable work culture that puts family, Mother Nature, our community, and your health first.
  • A work environment that encourages personal as much as professional growth, teamwork to make the dream work, and treating everyone equally.
  • Studies have shown that individuals from marginalized and or historically underrepresented groups may be less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job. We would encourage you to apply for a job at Meritrust Credit Union, even if you dont meet every one of our qualifications listed.

This is a full-time position working 40 hours a week, Monday-Friday 8:00am - 5:00pm.

The Digital User Experience Designer is dedicated to crafting user-centered designs that enhance digital touchpoints and align with member needs. This role leverages creativity and technical expertise to create interfaces that are both functional and aesthetically engaging. Collaborating closely with cross-functional teams, the Digital User Experience Designer champions accessibility and innovation in all design decisions.

ESSENTIAL FUNCTIONS:

  • Design and refine user experiences across digital platforms, ensuring alignment with the organizations digital strategy and member needs.
  • Develop intuitive interaction designs, including wireframes, storyboards, prototypes, and user journey maps, to communicate and validate concepts effectively.
  • Conduct user research and usability testing to understand needs, behaviors, and pain points, translating insights into actionable design solutions.
  • Analyze market trends and competitor offerings to guide innovative design strategies and ensure alignment with user needs and industry standards.
  • Perform heuristic evaluations to identify usability issues in current designs, recommend actionable improvements, and ensure high standards of accessibility.
  • Advocate for accessibility by educating teams, influencing processes, and promoting best practices that ensure inclusivity and compliance with standards like WCAG.
  • Create detailed visual design specifications and high-fidelity prototypes for web and mobile platforms to guide developers on design intent and functionality.
  • Work closely with cross-functional teams, including product management, development, and marketing, to ensure consistent, cohesive, and brand-aligned user experiences across all touchpoints.
  • Champion emerging technologies and design trends to drive continuous improvement and innovation in digital experiences.
  • Maintain and uphold brand guidelines to ensure cohesive visual storytelling across platforms.
  • Establish performance metrics to evaluate the success of designs, such as member engagement, satisfaction scores, and conversion rates, and continuously optimize for improvement.

Qualifications

Education/Certification:

  • Bachelors degree in Design, Human-Computer Interaction (HCI), Digital Media, or a related field.

Required Knowledge:

  • Comprehensive understanding of user-centered design principles and methodologies.
  • Strong knowledge of accessibility standards (e.g., WCAG) and their application in digital design.
  • Experience creating style guides, pattern libraries, and other design system solutions.

Experience Required:

  • Proven experience in UX design, with a strong portfolio showcasing user-centered design solutions across web and mobile platforms.
  • Experience collaborating with cross-functional teams to deliver cohesive digital solutions.

Technical Skills/Abilities:

  • UX Design: Proficiency in UX design tools such as Figma, Adobe XD, or similar software.
  • Web Technologies and Scripting: Working knowledge of HTML and CSS; familiarity with Java or coding skills a plus.
  • Data Analysis: Ability to analyze data and user feedback to inform and validate design decisions.
  • Communication: Exceptional communication and presentation skills, with the ability to articulate design concepts to diverse stakeholders.
  • User-Centered Design Thinking: Empathy for users, ensuring their needs and challenges are at the forefront of design decisions.
  • Adaptable: Adaptability to thrive in a dynamic and evolving digital landscape.
  • Design Thinking: Creativity and a forward-thinking mindset to explore innovative design solutions.
  • Brand Stewardship: Strong attention to detail and commitment to upholding brand consistency and visual identity.

WORKING CONDITIONS

  • Standard office conditions
  • Low to moderate noise
  • Limited lifting up to 10 lbs

Final Compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.

We anticipate this position to close within 30 days of posting. Please submit your application at your earliest convenience to be considered.

You may not check every box, or your experience may look a little different from what weve outlined, but if you think you can bring value to Meritrust Credit Union, we encourage you to apply!

Thank you for your interest in Meritrust Credit Union.

This description has been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Essential functions, requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

The Credit Union believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

This Job Description is not a complete statement of all duties and responsibilities of this position and may change with or without notice.