McDonalds Corporation are hiring a

Director, UX Design

Company Description: 

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. 

McDonald’s Global Technology is here to power tomorrow’s feel-good moments. 

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced. 

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. 

Department Overview

The McDonald’s Global Experience Design team is a key part of the Consumer Products & Platforms team that resides within Global Technology. Powering tomorrow’s feel-good moments, you’ll find us at the forefront of transformative technology, discovering fresh and inventive methods to serve our millions of customers.

As the Director, Accessibility, you will lead a group of accessibility specialists. They work to make experiences more inclusive for people of all abilities using our technology.

As a leader on the Global Experience team, you are outcome-focused, insight-informed, focused on clear communication, and highly collaborative across functions. In this role you will:

Accountabilities & Responsibilities

• Define the vision and strategy for accessibility at McDonald’s, helping to ensure that our digital products feel good and work great for the greatest number of people.
• Support a diverse team of accessibility experts who specialize in everything from setting global standards to embedding accessibility in design systems to driving inclusive research to reporting on product quality.
• Lead your team to achieve clear results for the business and individuals with diverse skills. Provide product managers, experience designers, and engineers with the training, tools, and embedded expertise they need to succeed.
• Partner with other directors in experience design, product management, and engineering to shape and resource quarterly roadmaps and initiatives.
• Advocate and grow organizational competency in inclusive design, and help your team effectively operationalize strategy to deliver measurable results.

Qualifications

• 10 plus years relevant industry experience leading accessibility initiatives across digital products and platforms.
• 5 plus years directly managing, coaching and developing individuals. Global experience preferred.
• Bachelor's degree or equivalent professional work experience.
• Deep experience successfully leading sizable teams (10 or more) of individual contributors and managers.
• Proven track record of leading initiatives that drive meaningful outcomes for people of all abilities.
• Demonstrable understanding of inclusive design principles, global accessibility standards and how they tangibly apply to digital products across technologies (web, point of sale, mobile, kiosk, enterprise software applications, etc.).
• Ability to influence senior leaders and executives (from VPs up to the C-Suite), and case studies to show how you’ve done it before.
• Passion for innovation that goes beyond ensuring legal compliance and sets new standards for how products are designed and developed to provide greater access to traditionally marginalized communities.

Preferred Qualifications

• CPACC, CPWA or similar certifications.

Compensation

• Bonus Eligible: Yes
• Long - Term Incentive: Yes
• Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $195,371.00 - $244,214.00 per year.

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information: 

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. 

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan. 

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis. 

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Nothing in this job posting or description should be construed as an offer or guarantee of employment.