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Mattress Firm are hiring a

User Experience Designer

IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY:

Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, dont hesitate to get in touch with your Talent Acquisition representative. 

Is your current job a nightmare? Make it a dream job at Mattress Firm®!  Join Mattress Firm and have the job of your dreams!  Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. We work hard and sleep hard—and embrace the fact that each of us has our own way of getting our best, most efficient work done. For our corporate team members, whether you work in a hybrid schedule at our Houston BedQuarters (BQ) or are fully remote, we trust you with the freedom to decide how best to contribute and collaborate in your role.

Job Details:

IMPORTANT: ALL CANDIDATES MUST INCLUDE A PORTFOLIO AT TIME OF APPLICATION TO BE CONSIDERED FOR THIS ROLE. 

The (REMOTE) User Experience Designer role includes designing digital experiences to be straightforward, efficient, and enjoyable for users. Key responsibilities include conducting research, creating wireframes/prototypes, testing usability, and iterating based on feedback to improve overall satisfaction and meet business goals. Key tasks include user interviews, data analysis, journey mapping, and designing intuitive flows and interfaces, ensuring accessibility and brand alignment.

Essential Responsibilities

  • User Research: Conduct interviews, surveys, and usability tests to understand user needs, behaviors, and pain points.
  • Design & Prototyping: Create wireframes, mockups, and interactive prototypes to visualize solutions.
  • Usability Testing: Test designs with users to find issues and validate solutions.
  • Collaboration: Work with developers, product managers, and other stakeholders to implement designs.
  • Iteration & Analysis: Analyze user data and analytics post-launch to make continuous improvements.
  • Design Documentation: Create and help maintain structured design documentation that captures user flows, interaction behavior, and design requirements, ensuring alignment across Product and Engineering and consistency with design system. 
  • Complete all required training modules and certifications prior to the due date. 
  • Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
  • Communicate professionally with all internal and external contacts.
  • Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
  • Communicate any concerns or issues to leadership to ensure proper efficiency of department and Company operations.

Non-Essential Responsibilities

  • Execute Company initiatives and other activities requested by supervisor.
  • Updates job knowledge by participating in educational opportunities.
  • Contributes ideas on ways to optimize or improve the team, the department, and the Company.

Education

  • Bachelors Degree in UX Design, Visual Design, Interaction Design, Experience Strategy, Content Strategy, Design Research, Accessibility preferred.
  • Equivalent combination of education & experience.

Professional Experience

  • 2+ Years Designing web experiences for mobile, tablet, and desktop required.

Competencies & Knowledge

  • Figma: Figma Design and Prototyping
  • Usability Testing: Qualitative research methods
  • Visual Design: User Interface (UI) Design
  • Accessibility: Designing for ADA compliance
  • A/B Testing: Quantitative research methods
  • Design: User Experience (UX) Design

Scope

Work is accomplished with limited direction. Determines and develops approach to solutions. Work is evaluated upon completion to ensure objectives have been met. Functions independently within broad scope of established departmental policies/practices; generally refers specific problems to supervisor only where clarification of departmental operating policies/procedures may be required.

California Residents

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable.  

Benefits Included:

  • Excellent career growth opportunities through on-the-job training and development programs
  • 401(k) with employer matching
  • Mental health and life resources
  • Medical, dental, prescription, and vision plans
  • Get paid on-demand
  • Base pay or uncapped commission
  • Employee discounts on Mattress Firm sleep products and accessories

Compensation:

Competitive range of $85,000 - $90,000 * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. *Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States. EOE/Vet/Disability

Now dont fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply?

Diverse Candidates are Encouraged to Apply.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.