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Maarut are hiring a

RQ11197 - UX Designer - Senior

Responsibilities:

  • Create effective, user friendly and visually appealing interfaces.
  • Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing.
  • Design user interfaces.

Requirements

Experience and Skill Set Requirements:

Must Haves:
  • Excellent understanding of user research methods and their application in service design.
  • Strong proficiency in service design tools and techniques (e.g., journey mapping, service blueprinting, personas).
  • Expertise in creating and interpreting customer journey maps and service blueprints to visualize service interactions.
Nice to have:
  • Certification in Design Thinking, Lean Six Sigma, or similar methodologies.

Skill Set Requirements:

General Skills:
  • Relevant experience creating GUI designs based on user interaction and performance.
  • Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications.
  • Ability to define and lead UX projects and design workshops and alignment sessions with stakeholders and business users.
  • Managing end-to-end user research from recruiting to synthesis.
  • Proficiency with design and prototyping tools.
  • Thorough understanding of the limitations and appropriate use of web development technologies.
  • Experience in designing online programs with emphasis in the emotional aspects of human experience.
  • Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups, and prototypes that lead to intuitive user experiences.
  • Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing.
  • Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups, and prototypes optimized for a wide range of devices and interfaces.
  • Experience facilitating the client’s product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products optimized for a wide range of devices and interfaces.
  • Experience identifying design problems and devising elegant solutions.
  • Experience making strategic design and user-experience decisions related to core and new functions and features.
  • Experience gathering user feedback to configure existing interfaces.
  • A team player with a track record for meeting deadlines, managing competing priorities, and client relationship management experience.
  • Experience with Figma, Canvas and similar tools.
Communications Skills:
  • Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.
  • Skilled in conveying design concepts and development processes in a clear, understandable manner to diverse stakeholders.
  • Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.
  • Demonstrated experience within a collaborative team working at different levels.
Desirable Skills:
  • Knowledge of accessibility testing.
  • Ability to work with Ontario Design system.
  • Knowledge of digital service standard.
  • Experience with complex design challenges, especially in dealing with legacy systems and nuanced stakeholder/approval relationships.
  • Proficient in designing with accessibility in mind, and meeting WCAG 2.1 AA requirements.

Prior Public Service/OPS experience.