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Maarut are hiring a

RQ10052 - UX Designer - Intermediate

Responsibilities:

  • Create effective, user friendly and visually appealing interfaces.
  • Design the overall functionality of the product in order to ensure a great user experience, iterate upon it in accordance with user-testing.
  • Design user interfaces for various projects such as digital displays, publications, media, and other creative materials as required.
  • Take a user-centered design approach and rapidly test and iterate the designs.
  • Conceive and conduct user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes.

General Skills:

  • Relevant experience creating GUI designs based on user interaction and performance.
  • Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications.
  • Proficiency with design and prototyping tools.
  • Thorough understanding of the limitations and appropriate use of web development technologies.
  • Experience in designing online programs with emphasis in the emotional aspects of human experience.
  • Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences.
  • Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing.
  • Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces.
  • Experience facilitating the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces.
  • Experience identifying design problems and devising elegant solutions.
  • Experience making strategic design and user-experience decisions related to core, and new, functions and features.
  • Experience gathering user feedback to configure existing interfaces.
  • A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience.

Desirable Skills:

  • Knowledge of network security and network protocols.

Requirements

Experience and Skill Set Requirements:

Must Haves:

  • UX/UI Design Experience: Proven experience designing for web and mobile applications with a focus on intuitive, user-friendly interfaces.
  • Proficiency in Design Tools: Skilled in tools like Figma, Sketch, Adobe XD for creating wireframes, mockups, prototypes, and user flows.
  • User-Centered Design & Research: Ability to conduct user research, usability testing, and translate findings into sitemaps, journey maps, and design iterations.

Nice-to-Haves:

  • OPS Experience: Familiarity with Ontario Public Service standards, accessibility (AODA), and government digital principles.
  • Technical Awareness: Understanding of web development limitations and basic knowledge of network security and protocols.

Skill Set Requirements:

Service Delivery & Digital Service Design:

  • Minimum of 5 years experience and has demonstrated experience in a range of the following service design and user experience techniques:
    • User needs mapping
    • User research (exploratory and evaluative)
    • Stakeholder mapping
    • Personas
    • Customer journey mapping
    • Collaborative design
    • Prototyping
    • Service blueprinting.
  • Demonstrated knowledge of emerging trends and developments in service delivery, digital service design and leading edge technology related to digital service design and in-person service delivery models.

Digital Thinking:

  • Has a proven willingness to take calculated risks, get it wrong, learn from feedback, work with determination to overcome setbacks and refocus the approach on obtaining positive outcomes.

Analytical Thinking:

  • Has some experience using data analytics to develop evidence-based suggestions to better the end user experience.
  • Demonstrates a future oriented mindset to drive improvement opportunities through an understanding of client’s current and future needs.

Relationship Building:

  • Demonstrates enthusiasm for cooperativeness, co-design and facilitation.
  • Shows respect for the opinions of others, a willingness to share information and the ability to build rapport with clients, stakeholders, vendors and colleagues.
  • Can delegate, prioritize and has the ability to motivate others.

Communications Skills:

  • Has demonstrated oral and written communications skills to communicate effectively with clients and stakeholders, familiar with service design and user experience aspects of digital service delivery.