Iron Mountain are hiring a

Senior Product Platform Designer - Design System

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain (NYSE: IRM), a global leader in storage and information management, is trusted by more than 225,000 organizations worldwide, including 95% of the Fortune 1000. For more than 70 years, we have been a strategic partner in protecting and elevating the power of our customers’ work.

Iron Mountain InSight® Digital Experience Platform (DXP)

Digital Experience Platform (DXP) is an AI-driven content services solution that helps organizations manage and extract value from unstructured data. Leveraging Generative AI, automation, and cloud technology, InSight DXP streamlines digital transformation, automated workflows, and enhances compliance for industries like healthcare, financial services, and government.

The Opportunity

We are seeking a highly user-centric, strategic, and collaborative Senior Product Platform Designer to lead the end-to-end vision, evolution, and adoption of the design system for our digital product portfolio, with a primary focus on our flagship SaaS platform: InSight DXP. This role is directly responsible for building and scaling a best-in-class design system that incorporates modern user interactions, visual aesthetics, technical functionality, and accessibility standards in our design guidelines, patterns, and libraries. The design system will additionally serve as the shared language across design, product, and engineering – enabling teams to build high-quality products with speed and consistency.

This role requires a seasoned design leader with a proven track record of building and scaling design systems, driving adoption of design systems, fostering a culture of user-centricity, and driving impactful business results through design excellence. This is a unique and exciting opportunity for a hands-on leader who thrives on solving complex problems, driving innovation, and fundamentally shaping how users interact with Iron Mountain's digital products.

Responsibilities

• Strategic Design System Ownership and Evolution
  Develop and execute a comprehensive vision and strategy for the design system, ensuring alignment with business goals, product roadmaps, and evolving user needs.
  Lead the design systems growth from the ground up, driving innovation and scaling its components, patterns, and guidelines for global adoption across the digital product portfolio.
  Drive impactful business outcomes by delivering a system that enables teams to build high-quality, accessible, and consistent products with greater speed and efficiency.
  Combine visual design, interaction design, and systems thinking to create intuitive, user-centric guidelines, patterns, and libraries that solve user problems and deliver delightful user journeys.
  Develop and document new components and patterns, grounding all decisions in a deep understanding of our user personas, their journeys, and their needs.
• Cross-Functional Collaboration & Partnership
  Partner closely with product managers, UX designers, and engineers to deeply understand user needs and product-specific requirements and ensure the design system is visually exceptional and functionally superior.
  Establish and govern a clear contribution and maintenance model with engineering, making it seamless for both designers and engineers to use and contribute to the system.
  Collaborate with engineers to define components and ensure the technical implementation of a component perfectly matches its design intent and accessibility requirements.
• User Advocacy & Accessibility Leadership
  Champion a user-centric design process, grounding all design system decisions in a deep understanding of user personas, their journeys, and their needs.
  Lead the accessibility strategy for the Digital product portfolio, embedding WCAG and other accessibility standards into the foundation of the design system.
  Partner with our third-party vendor to conduct VPAT assessments and translate findings into actionable design and development requirements to ensure compliance and usability for all users.
• Operational & Tooling Excellence
  Own the Figma environment, including the logical organization of files, projects, and team spaces to optimize collaboration and efficiency.
  Manage the Figma contract and license allocation, ensuring appropriate access and cost-effectiveness.
  Address design debt, prioritize system improvements, and deliver a roadmap that supports long-term scalability and innovation.

The Ideal Candidate Characteristics & Credentials

• 7+ years of product design experience, with deep expertise in creating, maintaining, and scaling design systems for digital products.
• Proven experience building design systems from the ground up for SaaS or cloud-based platforms, driving adoption and achieving impactful business results.
• A strong portfolio showcasing your work on design systems, visual and interaction design, and user-centric problem-solving.
• Background in designing for complex, data-heavy applications; experience with Content Services Platforms or the information management industry is highly preferred.
• Familiarity with enterprise SaaS solutions and the integration of AI technologies to drive intelligent user journeys is a plus.

Technical Expertise

• Expert-level proficiency in Figma, specifically in building, documenting, and distributing robust and accessible design system libraries.
• Practical understanding of front-end technologies (e.g., HTML, CSS, JavaScript) to inform system design and ensure strong collaboration with engineering.
• Experience working with established front-end component libraries, with direct experience with MUI (Material-UI) being a plus.
• Deep knowledge of modern user patterns and accessibility guidelines (WCAG, 508).
• Experience managing design tools and environments (direct experience with Figma preferred), including user permissions and file organization.

Leadership & Strategic Business Acumen

• Proven ability to translate user needs and business goals into an actionable design system.
• Exceptional collaboration and communication skills to work effectively with cross-functional teams and stakeholders.
• Proactive and self-directed, with a strong sense of ownership and the ability to drive initiatives from concept through execution.
• A proven ability to inspire foster a culture of innovation, collaboration, and user-focus in a dynamic, fast-paced environment.