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Insulet Corporation are hiring a

Staff UX Designer

Job Summary

The Staff UX Designer in the R&D group will play a pivotal role in shaping the user experience for Omnipods Mobile App Suite by collaborating closely with cross-functional development teams. This position requires a strategic leader to drive large-scale design initiatives for both Android and iOS platforms, ensuring best-in-class UX that aligns with Insulets vision of transforming diabetes management. The ideal candidate will possess 7-12 years of relevant experience in UX and product design, with a strong focus on customer-centric products across multiple touchpoints. Responsibilities include leading tactical and innovative UX initiatives in an agile environment, defining effective user experiences using industry-standard tools, and collaborating with teams to ensure designs are safe, effective, and compliant with FDA guidelines. The Staff UX Designer will also communicate design concepts compellingly to all levels of the organization and drive innovation in UX processes and standards. A strong portfolio demonstrating storytelling and presentation skills, along with experience in agile development, is required.

Position Overview

Want to have an impact on Omnipods product design? Want to help lead a once-in-a-lifetime career program? Be part of a highly engaged team who has a direct line to improving the product experience for people living with diabetes! We are investing heavily to create a system to support the right experience at the right time and one that is scalable to the level of growth we expect. We need a strong Staff UX Designer to contribute to design to get us there. Is this you?

The Staff UX Designer in the R&D group will be responsible for working closely with cross-functional members of the development teams to ensure a world-class product design for Omnipods Mobile App Suite. They will lead, plan, and execute strategic and tactical design initiatives for Android and iOS.

We are looking to hire a critical member of the team to lead large-scale design initiatives for the core product applications. The goal for this role is to drive best in class UX for Insulet and act as a senior individual contributor and leader, working collaboratively with the software development, product management, marketing, systems team, and QA in an agile environment.

Were looking for someone who wants to use design to change the face of diabetes; someone who can innovate and translate a high-level vision into compelling digital experiences. If you are a creative thinker and positive team player with experience delivering world-class look and feel for mobile user experiences, we want you.

Responsibilities

  • Lead tactical and innovation UX initiatives within an agile environment on mobile applications (Android and iOS) or complex web and e-commerce applications. This includes working with Marketing, Technical Product Marketing, and Systems teams to support requirements definition as it relates to UX to create a cohesive user experience across the app space and web interfaces.
  • Lead programs with minimal supervision from management; will lead others in program responsibilities and may mentor junior staff on programs and career-wise.
  • Define safe, effective, and delightful user experiences for mobile experiences using industry-standard tools such as Creative Cloud, XD, Sketch, Abstract, Figma, Overflow/Invision/Azure, etc.
  • Deliver UX work with a variety of tools in an agile development environment—wireframes, asset delivery, GUI specifications, etc. Work in a fast-paced agile, dispersed development team.
  • Work with User Research and Human Factors team to iteratively test early concepts and apply user-centered design best practices to our work. Proactively engage with research to drive testing of your concepts.
  • Lead and successfully communicate design concepts and user experience vision in a compelling and positive manner (with whiteboard sketches, storyboards, prototypes, wireframes, or interactive presentations) to all levels of the company—from tactical agile software teams to executive leadership and to our customers.
  • Collaborate heavily with Clinical and Human Factors to ensure our designs are safe and effective and meet FDA guidelines for a medical device experience but hold a high bar on how we can delight the user as well.
  • Drive innovation initiatives related to UX processes, tools, or our overall design language and experiences.
  • Lead multifunctional teams to define world-class user experiences and a holistic customer experience across touchpoints, primarily focused on the Omnipod product experience.
  • Lead corporate UX design language development, standards, and frameworks as our brand evolves.

Qualifications

  • Bachelors degree or Masters (Psychology, Computer Science, HCI, Industrial Engineering, Interaction Design, Design, Human Factors or equivalent) required.
  • 7-12 years of relevant experience in UX and product design, ideally with a focus on developing and implementing customer-centric products with multiple touchpoints (Product, mobile, web) globally.
  • Expert knowledge in industry-standard UX/Dev tools: Invision/Balsamiq/Azure, Zeplin, Creative Cloud, Framer, Sketch, HTML, CSS, JavaScript, etc.
  • Fluent in usability standards, design heuristics, and responsive design techniques.
  • Expert knowledge of Android and iOS UI guidelines and web/responsive platforms.
  • Strong portfolio required with strong storytelling and presentation skills.
  • Minimum of 5 years of experience working in an agile development environment with tools such as JIRA & Confluence; experience in SAFe agile.
  • Experience and demonstrated success in execution of mobile applications UX in either consumer or medical devices; preference for experience working on medical devices or consumer wearables.
  • Working knowledge of User Research tools and methodologies and the ability to work with researchers to drive research goals and objectives for a user-centered design approach.
  • Experience working effectively with cross-functional teams on high-visibility initiatives in a distributed environment.

Preferred

  • Ability to prototype when necessary.
  • Thorough knowledge of the diabetes disease state.
  • Strong technical hardware and software knowledge.

Physical Requirements

  • Ongoing U.S. travel as needed (at least once per quarter).

Insulet Corporation is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods.

Insulet was founded in 2000 with the mission to improve the lives of people with diabetes and enable customers to enjoy simplicity, freedom, and healthier lives through innovative technology.

Insulet is proud to be recognized as a top workplace and has concluded its seventh consecutive year of significant revenue growth.

Compensation & Benefits

For U.S.-based positions only, the annual base salary range for this role is $142,400.00 - $213,575.00.

This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including:

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO)
  • Additional employee wellness programs

Application Details

This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online.

Actual pay depends on skills, experience, and education.

At Insulet Corporation, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.