Hitachi Solutions are hiring a
Senior UX / Product Designer
Company Description
Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Inner Circle and Cloud Services partner, specializing in end-to-end transformation. We build services that are user centred and accessible, designed by our brilliant agile teams, capable of harnessing the power of the latest technologies. Our capabilities include Microsoft Dynamics 365, Power Platform and Azure, Application Modernisation, Modern Data Platform, Performance & Analytics, Fraud and Error, Grants, User Centred Design, Accessibility and Agile DevOps.
Be part of our Hitachi family
We place value on collaboration, open communication, and transparency. We emphasise the importance of team spirit, cohesion, and appreciation – And through our talented people, innovative culture, and technical and business expertise, we deliver game changing outcomes every day. Our learning culture and flat hierarchy are our recipes for success. But don’t take our word for it – Have a look at what our employees are saying: Hitachi Solutions: Recruiting the best talent and offering outstanding career opportunities.
Diversity and Inclusion at Hitachi Solutions
Diversity is the wellspring of our innovation, and we believe that creativity is fuelled by inclusivity. Our collective success is achieved by fostering and respecting our employees’ and customer’s individualities coming together as One Team. Hitachi strives to create an environment not only where genders, races, cultures, sexual orientations, and identities can work together, but where the beliefs and views of those participating feel equally represented. You can read more about Hitachi’s mission and values.
What to expect, your benefits
Hitachi Solutions offers competitive compensation packages (incl. bonuses), pension and benefits plans. Work/Life balance is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer’s offices regularly. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow and develop your career at Hitachi.
Job Description
The Role
We are looking for a Senior UX Designer to join our User-Centred Design (UCD) practice. You will work within multidisciplinary teams delivering complex digital transformation programmes across public and private sector organisations. Senior UX Designers play an important role in translating user needs and business goals into intuitive, usable and coherent digital experiences. This role involves working across the full lifecycle of digital products and services, from early problem exploration and sales support through discovery, design and delivery to live service improvement. You will collaborate closely with service designers, user researchers, engineers, product managers and architects to ensure solutions respond to real user needs while working within organisational, technical and regulatory constraints.
Key Responsibilities
Experience and interaction design
- Design intuitive and usable digital experiences that respond to user needs and business goals
- Create design artefacts such as user flows, wireframes and prototypes to communicate and test ideas
- Contribute to shaping the user experience of complex digital services across multiple channels and touchpoints
- Translate research insights and service concepts into practical product and interface design solutions
Working across the delivery lifecycle
- Contribute to early project shaping and discovery work to help teams understand user needs and problem spaces
- Collaborate with multidisciplinary teams during design and delivery phases to develop and iterate solutions
- Support usability testing and design validation to ensure products meet user needs
- Contribute to improving products and services once they are live through ongoing iteration and learning
Collaboration and consulting
- Facilitate workshops and collaborative design activities with clients and delivery teams
- Work closely with engineers and architects to ensure designs are feasible within technical and organisational constraints
- Communicate design decisions clearly and support teams in making evidence-based product decisions
- Contribute to a shared understanding of user needs across teams and stakeholders
Contributing to design practice
- Advocate for user-centred and evidence-based design approaches within delivery teams
- Contribute to design standards, design systems and shared design practices
- Support and mentor more junior designers where appropriate
- Share knowledge and learnings within the wider UCD team
Qualifications
Skills and Experience
We are looking for designers who combine strong interaction design capability with the ability to work effectively in complex delivery environments. You may have gained your experience in consulting, product teams or large digital transformation programmes.
Essential
- Strong experience designing digital products or services in multidisciplinary teams
- Ability to translate user needs, research insights and business goals into practical design solutions
- Experience creating user journeys, wireframes and prototypes
- Experience designing and iterating solutions based on user feedback and usability testing
- Strong collaboration skills when working with engineers, product managers and researchers
- Ability to communicate design thinking and rationale clearly to both technical and non-technical stakeholders
- Understanding of accessibility and inclusive design principles
Preferred Experience
We would particularly welcome candidates with experience in:
- Consulting or digital transformation environments
- Enterprise technology ecosystems
- UK Government or public sector services
- Designing experiences within complex organisational or regulatory environments
We are interested in designers who are curious about how emerging technologies are changing digital services. This includes interest in:
- How artificial intelligence is shaping user experiences
- How new tools and technologies can improve research and design practice
- How organisations can responsibly integrate new technologies into experiences that work for people
Additional Information
In applying for a role with Hitachi Solutions Europe Limited and/or its affiliates (“Hitachi”) you consent to Hitachi collecting and storing your personal information (including your name, job title and email address) in relation to this role and any others that may be suitable in the future.
Beware of scams
Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) @hitachisolutions.com domain email address regarding your application and interview requests. All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.
