Flexport are hiring a

Senior Product Designer

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions, and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The Opportunity:

We’re looking for a Senior Product Designer for our Customs & Trade Services team. In this role, you’ll lead the design of tools that enable users to navigate customs, compliance, and ever-changing regulations across global shipments. You’ll drive strategic design decisions, simplify highly complex customs processes, and help shape how technology transforms an industry undergoing significant modernisation. Your work will set a high standard for design quality, support global trade compliance, and influence the direction of products with broad impact for both customers and internal teams.

You Will:

• Lead design decisions with a systems-thinking mindset, anticipating edge cases and prioritizing robust, high-impact solutions.
• Leverage AI and emerging technologies to drive efficiency and elevate design outcomes.
• Collaborate across functions to define and execute the design vision and strategy in a complex, rapidly evolving environment.
• Translate deep user research into actionable requirements that champion user needs.
• Mentor and inspire your team, cultivating high UX standards and a culture of shared responsibility for design quality.
• Recommend and implement enhancements to the design system for greater consistency and flexibility in customs products.

You Should Have:

• 7+ years professional hands-on design experience.
• Demonstrated leadership in shaping design visions, strategies, and standards.
• Expertise in crafting and evolving scalable interaction patterns and design systems.
• Strong cross-domain knowledge with the ability to tackle complexity and provide high-level UX guidance across teams.
• Proven collaborator with a drive for process improvement, inclusion, and continuous growth for yourself and your team.
• A degree in HCI, UX, Interaction Design, or related fields are preferred.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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