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Fertifa are hiring a

Product / UX Design Manager

The Company:

Fertifa is Europe’s most comprehensive provider of reproductive, hormonal, and sexual health as well as neurodiversity benefits. Our mission is to make reproductive health accessible for all individuals, regardless of gender, sexual orientation, age, or relationship status. We have a long-standing legacy of providing reproductive health and neurodiversity clinical advice in the UK and Europe to Enterprise and SMEs alike. Today, our services extend across menopause, women’s and men’s reproductive health, family forming and neurodiversity, offering clinical and wellbeing support, educational resources, and financial assistance — all through our intuitive Fertifa mobile app. After acquiring a seed funding round in May 2023 and more recently acquiring Juniper Reproductive Health, we are now entering an exciting phase of growth. As we scale, we’re building a team of mission-driven, high-performing individuals passionate about transforming employer-funded healthcare.

The next step in our journey? We’re looking for a Product and UX Design Manager to join the team.

About the role:

We are looking for a highly organised team player who is passionate about our mission of making reproductive healthcare better and more financially accessible to everyone.

The primary purpose of the role is to take ownership of our product and user experience (UX) design function at the heart of our product and engineering (software development) efforts at Fertifa. This means ensuring the usability, consistency, accessibility and user delight of our mobile app, internal tooling and eventual platform apps for external and internal stakeholders, alike.

Commitment to user delight, usability, inclusivity in design and best in class user experience for sensitive health data is paramount and necessary for success within the role.

This is a highly collaborative role closely working with the Product and Engineering teams.

Who you are:

  • Bring a strong portfolio of shipped products, demonstrating a thoughtful design process from start to finish
  • Can see the bigger picture, designing flexible and cohesive systems rather than just isolated features
  • Pragmatic, balancing the need for speed in a startup, with a high bar for quality and craft
  • Believe in learning by doing and use prototypes to quickly test, validate, and iterate on ideas
  • Driven by our mission and with a genuine empathy for the people and patients we support
  • Experience with designing for a range of platforms, including iOS, Android, and web
  • Qualified with an undergraduate degree or a two years’ of full-time work experience in a design, product or UX
  • Logical, yet creative, approach to problem solving and can manage your time across multiple workstreams or projects
  • Very high attention to detail and take pride in your work to ensure minimal errors with deliverables
  • Strong written communication and interpersonal skills and are comfortable representing Fertifa to our clients and stakeholders
  • Awareness of and sensitivity to cross functional team dynamics and dependencies and good at prioritising what will have the most impact at a specific time.
  • Enjoy working with and collaborating across functional groups and strive to maximise client satisfaction in the work that you undertake
  • An interest in healthcare, wellbeing, reproductive health and increase equitable access to care
  • Care about using technology to streamline and simplify processes

Desirable:

  • Previous experience working in a high-growth start-up or scale-up
  • Previous experience working in healthcare and with medical terms

What your day-to-day looks like:

  • Lead the design of our product from initial concept through to polished release, owning the entire research, UX and UI process
  • Champion our users by deeply understanding the distinct needs of our patients, clients, and internal teams
  • Work in close partnership with Product, Engineering, Clinical, Marketing and Client Services teams to make complex design challenges simple and accessible
  • Lead the visual craft of our product, while also shaping a cohesive and compelling brand identity across all company touchpoints
  • Take ownership of our existing design system, driving its evolution and improving the design workflows that help us scale

What we offer:

  • Salary from £50k-£55k per annum depending on experience
  • 25 days annual leave + bank holidays
  • 3 additional wellbeing days
  • £1,000 learning budget post-probation
  • Comprehensive healthcare cash plan
  • Enhanced family-forming and reproductive health benefits
  • Predominantly office-based (SE1) with option for hybrid
  • EMI share option scheme

Fertifa is an inclusive employer, welcoming applicants from all backgrounds. If you’re passionate about making a difference in people’s lives and thrive in a mission-driven workplace, we’d love to hear from you.

Do let us know if you require any reasonable adjustments for an optimal interviewing process.

Application Process:

First round: Initial screening call with Talent Team (30 mins) (virtual)

Second round: Competency based interview with Heads of Product and Engineering (40 mins) (in person)
Behavioural based interview with Clinical and Client Services Teams (40 mins) (in person)

Final round: Interview with Executive Director (20 mins)