eBay are hiring a
Staff Product Designer - C2C
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the team and the role:
As a Staff Product Designer for the C2C design team, you’ll be a part of eBay’s core design team. You will help shape the future of eBay’s customer experience for C2C sellers worldwide as they onboard, list, transact, and fulfill orders globally on eBay's marketplace. We will rely on you to build important, collaborative relationships with our product and engineering partners, coaching and leading cross-functional teams and product designers on design thinking, product discovery, creating innovative and intuitive solutions for our customers, design craft, and execution at scale. You’ll be working on a team that values user research, rapid iterations, and close collaborations with other designers, product managers, & developers. This role will play a critical part on the team responsible for connecting the dots across buyer and seller experiences to ensure we’re building scalable, transparent, and efficient experiences.
What you will accomplish:
- Create outstanding, user-centered designs incorporating business requirements, product findings, and customer feedback
- Design end-to-end experiences for how key information such as pricing appears across the buyer and seller experience
- Develop conceptual diagrams, wireframes, visual mockups, and prototypes
- Collaborate with partner teams to co-create scalable experiences that balance user needs with business objectives
- Understand both seller and buyer experiences to create holistic end-to-end solutions
- Leverage eBay’s existing design system into your solutions while also being able to thoughtfully contribute new additions to it
- Communicate design work and drive future direction with peers, researchers, design leaders, product partners and executives through strong verbal, written, and visual presentation skills
What you will bring:
- 8+ years of experience in product design or UX
- Strong understanding of the user-centered design process
- Experience partnering with Content Design to effectively leverage copy to help craft a compelling experience for users
- Experience in Design Research, including competitive analysis, qualitative interviews, leveraging quantitative metrics to drive decisions, and crafting insights from observation
- Specialist in prototyping and designing in Figma for multiple devices including mobile, tablet, and desktop
- Experience working with buyer/seller marketplaces
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