eBay are hiring a
Sr. Staff Product Designer - Shipping
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the team and role:
The Shipping team’s mission is to make shipping seamless, intuitive, and convenient for all customers. As part of the Shipping team, you will play a key role in crafting delightful shipping and delivery experiences for our buyers and sellers.
As a Senior Staff Product Designer, you will help deliver strategy and innovation for the Shipping experience. This advanced role establishes foundational design architecture, develops cross-team alignment and scalability, and elevates design-led influence and customer advocacy across the organization. You’ll craft sophisticated and simple customer experiences that tackle complex customer problems at a global scale. You’ll be part of a highly collaborative and encouraging user experience team who work across global buyer and seller experience focused products. An ability to thrive in a fast paced and highly cross-functional environment is essential for success in this role.
What you’ll accomplish
- Lead design strategy, architecture, and vision for Shipping buyer and seller experiences, enabling global scalability and customer growth.
- Drive end-to-end product design across customer experiences.
- Collaborate with senior design, product, engineering, product marketing, content, and research leadership to align roadmaps, optimize workflows, and deliver scalable solutions that benefit sellers and buyers.
- Develop sophisticated design prototypes and narratives that bring innovative concepts to life for testing and refinement in partnership with Research and Content teams.
- Lead high-level presentations, storytelling, and crafting innovative narratives to effectively convey opportunities, solutions, and outcomes to senior leadership and collaborators.
- Advocate for customers by synthesizing research findings, competitive insights, and internal priorities into actionable UX strategy and design execution.
- Facilitate workshops, user testing, and field research to uncover customer needs, validate hypotheses, and inform design directions.
- Serve as a primary design lead and mentor for cross-team collaboration, contributing to Figma file development, design documentation, and process improvement initiatives.
What you’ll bring
- 10+ years of professional product design experience, e-commerce or marketplace experience is a plus.
- Advanced mastery of Figma, prototyping tools, and interactive design methods, proven through a robust portfolio showcasing end-to-end product design, strategy, and delivery of complex solutions across web and native platforms.
- Experience delivering compelling executive-level presentations, storytelling, and clear design narratives to influence senior leaders and drive alignment.
- Demonstrated ability to design comprehensive, scalable design systems and drive cross-domain alignment.
- Advanced proficiency in journey mapping, service design documentation, and workshop facilitation.
- Proven success influencing product vision and roadmap prioritization.
- Track record of building strong partnerships with content and research peers, and collaborating effectively across cross-functional design, product, engineering, and stakeholder communities.
- Inclusive, collaborative approach—building positive relationships and mentoring others to develop innovation within and across teams.
- Commitment to ongoing learning, mentoring, and advancing design excellence.
Additional Information
- Locations: Hybrid Portland, OR USA or Toronto, Canada (Travel may be required for workshops, user research, or team activities.)
Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
