Dell Technologies are hiring a
Senior Analyst, Product Design - IT
IT Product Design Senior Analyst (Content Designer)
Knowing not only who we are making products for, but what they need, is part of how we keep growing our business. Thats why this team is so important to the future of Dell Technologies. Join our IT Product Design group to become an advocate for users by identifying their goals and conducting any necessary research to create and iterate solutions that address users pain points and meet their needs. Join us to do the best work of your career and make a profound impact on the Dell Technologies customer support experience as a IT Product Design Senior Analyst (Content Designer) on our Product Design - IT Team in Round Rock, Texas.
What youll achieve
As an IT Product Design Senior Analyst (Content Designer), you will have the opportunity to work on a multidisciplinary design team that is defining the Dell Technologies customer support experience.
You will
- Collaborate with teams to define content strategy; ensuring content is accurate, relevant, and aligned with business goals
- Develop written content such as online copy, story boards, guides, and articles
- Work with user researchers to test and refine content to improve customer experience and engagement
- Maintain and updates existing content to ensure consistency and relevance
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Heres what we are looking for with this role:
Essential Requirements
- 2 to 5 years of experience working in the content design field
- Ability to create clear, concise, and engaging content for various audiences and formats
- Familiarity with content management systems, HTML, and CSS to create and publish digital content
- Ability to work with cross-functional teams, take feedback, and communicate design decisions and rationale effectively
Desirable Requirements
- Experience with analyzing content performance data to inform content strategy, measure effectiveness, and identify areas for improvement
- Knowledge of organizing and structuring content to create intuitive and user-friendly experiences, including developing taxonomies, metadata standards, and content models
Compensation
Dell is committed to fair and equitable compensation practices. The salary range for this position is $95,000 - 123,000.
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at MyWellatDell.com
Who we are
We believe that each of us has the power to make an impact. Thats why we put our team members at the center of everything we do. If youre looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, were looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
