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CBC/Radio-Canada are hiring a

Manager, Product Design (Digital Strategy And Product) (English Services)

Position Title:

Manager, Product Design (Digital Strategy And Product) (English Services)

Status of Employment:

Permanent

Position Language Requirement:

Language Skills: Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

2025-08-27 11:59 PM

Your role:

The Manager, Product Design is accountable for supporting the development and growth of the product design practice within Digital Strategy & Products. This includes supporting the career development of Product Designers, recruiting and onboarding new staff members, and enabling the development of the practice to support the needs of CBC.

This role will work closely with the Director of UX & Design, with the Sr. Manager, Product Design, Sr. Manager, UX Research, as well as other Product and Technical managers across the CBC and Radio-Canada, to expand professional development opportunities, standardize best practices, and support the development and maintenance of a digital design system.

Success is measured through the continually improving quality, velocity, and capabilities of the design practice.

Qualifications:

Applied Skills

  • Deep understanding of multidisciplinary design processes and toolkits across content, product, and UX design.
  • Notable experience managing successful UX design processes in complex businesses.
  • Ability to mix Lean UX and Design Thinking with Agile processes within an enterprise organization.
  • Confidence managing the work activities of designers and researchers to deliver digital products.

Communication

  • Clearly articulates and understands how DesignOps work fits into a wider context.
  • Fosters a shared understanding across multiple teams by effectively identifying opportunities to find alignment.
  • Holds a communication style that privileges understanding and clarity over direction.

Leadership

  • Proactively seeks and provides opportunities to improve and expand the team members’ practices and effectiveness.
  • Partners with design and product leaders in an advisory capacity, offering analysis and recommendations on design capacity.
  • Navigates complex situations with calmness and composure.

Mindset

  • Empathetic, self-aware, and able to experience success when the team succeeds.
  • Passionate about inclusive design to ensure designers can create the best experiences for CBC’s audiences.

Candidates may be subject to skills and knowledge testing. We thank all applicants for their interest, but only candidates selected for an interview will be contacted. As part of our recruitment process, candidates who advance to the next step will be asked to complete a background check. This includes:

  • A mandatory Criminal record check.
  • Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster.

For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to recruitment@cbc.ca.

You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location:

Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7

Number of Openings:

1

Work Schedule:

Full time