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Cardinal Health are hiring a

User Experience Designer

What Digital Marketing & eCommerce Contributes to Cardinal Health

Marketing is responsible for assessing customer needs, market conditions, and competition to inform business strategy. Marketing implements the strategy by developing, commercializing, and monitoring the appropriate products and services. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders to improve the front-end experience.

Digital Marketing & eCommerce is responsible for developing and driving digital marketing campaigns and strategies that meet and/or exceed business objectives and provide additional insight about our customers across all digital channels. This role ensures a user-friendly experience for customers, delivering a high level of customer satisfaction when engaging with the company online.

Responsibilities

  • Lead experience design for new and existing digital products, ensuring alignment with user needs, business goals, and operational realities.
  • Navigate ambiguity with confidence, utilizing incomplete information to drive initiatives forward with clarity.
  • Translate complex customer and business challenges into elegant, intuitive digital solutions that deliver measurable value.
  • Rapidly iterate and refine wireframes, prototypes, and high-fidelity designs in tools like Figma, incorporating feedback and insights.
  • Champion both external and internal user needs, designing for customers and employees to create cohesive, end-to-end experiences.
  • Design and conduct user research, usability tests, and other discovery methods to validate solutions and inform improvements.
  • Partner closely with product managers and developers throughout the design and delivery lifecycle.
  • Maintain and evolve UX standards, guidelines, and documentation for consistency and scalability.
  • Present and advocate for design work to cross-functional teams and senior leadership, grounding recommendations in user data, business impact, and usability principles.
  • Establish repeatable processes to gather voice-of-customer insights and operational feedback to inform design decisions.
  • Drive toward a vision of a future-state digital platform that supports customer needs, business growth, and operational excellence.

Qualifications

  • 5+ years of experience in product or user experience design preferred.
  • 2+ years of experience designing and prototyping responsive digital applications (web/mobile) preferred.
  • Experience working in fast-paced, cross-functional environments with shifting priorities.
  • Strong ability to influence and lead through collaboration, even without formal authority.
  • Deep understanding of UX best practices in transactional and eCommerce experiences.
  • Experience using data and user research to inform design decisions.
  • Familiarity with agile methodologies and product-focused teams.
  • Practical knowledge of front-end technologies and design system integration.
  • Healthcare industry experience or regulated environment exposure is a plus.
  • Excellent communication and storytelling skills to gain stakeholder buy-in at all levels.

What is Expected of You and Others at This Level

  • Comfortable navigating uncertainty and proactive in identifying paths forward.
  • Sees design as both a creative and strategic business tool.
  • Driven to continuously challenge the status quo and ask “why”.
  • Brings a systems-thinking mindset to design problems, considering customer and internal user journeys end-to-end.
  • Committed to ongoing learning and staying current with UX and digital design trends.
  • Ability to balance short-term priorities with long-term vision and strategy.
  • Applies comprehensive knowledge and thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects.
  • May contribute to the development of policies and procedures.
  • Works on complex projects of large scope.
  • Develops technical solutions to a wide range of difficult problems.
  • Solutions are innovative and consistent with organization objectives.
  • Completes work independently and receives general guidance on new projects.
  • Acts as a mentor to less experienced colleagues.

Anticipated Salary Range

$79,700 - $119,490
Bonus eligible: No

Benefits

Cardinal Health offers a wide variety of benefits and programs to support health and well-being, including:

  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs

Application Information

The application window is anticipated to close on 09/02/2025. If interested, please submit your application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including geographical location, relevant education, experience, skills, and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience, and background. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.