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Gen AI Product Design Strategist

Blink is the user experience firm for the world’s leading companies. We use evidence-driven design to create products that people use, love and remember. With studios in Boston, New York, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Facebook, Microsoft, NASA, Starbucks, and USAA.

This opportunity is a part of Blink's Embedded practice, which supports long-term opportunities with some of Blink’s largest client partners.

Position: Product Design Strategist

As a Product Design Strategist, you will lead the design and delivery of innovative AI solutions, helping a team become a leader in applying Generative AI to solve complex business challenges. This is an exciting opportunity to shape a newly formed team with the resources and support to explore fresh, creative approaches.

Duration: 1 year
Location: On-site in Atlanta, GA

Overview

  • Work with UX Research, Product Designers, and Product Leaders to deeply understand the needs of our user base to identify opportunities that address those needs through innovative solutions.
  • Facilitate the delivery of user research methods to identify user personas, new opportunities, and present them through experience maps, user journey maps, service blueprints, or similar visualization.
  • Develop metrics plans to measure user behavior and continuously optimize the product experience using qualitative and quantitative methods.
  • Ask the right questions through discovery practices to fully understand the business and user value of product enhancements or new features that make up the product roadmap.
  • Facilitation of Design Thinking workshops, or similar events, to achieve stakeholder alignment, ideation, and experimentation.
  • Provide insights on emerging trends in technology, products, and competitors to inform the product direction and roadmap.
  • Work collaboratively with product, data, quality, and tech leads to create feasible, viable, and desirable solutions.
  • Balance multiple priorities including business value, stakeholder impact, speed to market, and technical feasibility.
  • Regularly communicate customer insights to inform key stakeholders of product adoption and usage patterns.

Qualifications

  • Experience designing data-driven digital products, including feature releases, and translating a product vision to a desirable product experience that aligns with strategic goals.
  • A deep working knowledge of Figma.
  • Research strategies that include field and moderated research to validate user goals, frictions, and behaviors.
  • Experience using product data to inform feature prioritization aligned to user needs, commercial, and strategic priorities.
  • Experience analyzing market and industry trends and conducting competitive analysis to inform product direction.
  • Experience with industry standard analytics tools and methods required for analysis.
  • You have supported or led design sprint planning aligned to a product backlog.
  • You are collaborative and have years of experience working with cross-functional product teams. Experience with Agile.
  • Ability to excel in a fast-paced, service-oriented environment through excellent time management skills.
  • You are self-motivated with a strong capacity for independent initiative and creative problem-solving.
  • You can demonstrate strong written and verbal communication skills to convey thought leadership and influence senior executives.

Highly Desired

  • Experience in financial services or insurance.
  • Experience designing solutions in enterprise software platforms.

Compensation

$165,000 - $185,000 a year DOE

Equal Opportunity Employer

Blink is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability.

Blink will only contact you from a verifiable @blinkux.com email address and no other variation. We will never use Gmail, Yahoo, Hotmail, or any other non-official email account to communicate with potential candidates. Blink will never contact you via third-party communication platforms like Signal, WhatsApp, or Wire. Legitimate information regarding job opportunities with Blink can always be found on our career site at https://blinkux.com/careers. In order to be considered for a position at Blink, you will always be directed to formally apply for the job via our career site. If you have additional concerns about potentially fraudulent activity, consult the “Help” section of whatever platform an individual reached out to you on (e.g. LinkedIn, Glassdoor, etc.)

Gen AI Product Design Strategist @ Blink UX

💰 $165k - $185k

👴🏿 Senior-level