AutoZones UX Research Manager will have a passion to understand the “why” behind the behaviors and attitudes of our customers and AutoZone employees. The Manager of UX Research is a thought-leader, driving AutoZones strategic and tactical UX Research roadmap to support design and product teams across the enterprise. The UX Research Manager is a strategic, hands-on research leader who drives deep user understanding across B2C, B2B, and employee experiences. This role provides thought leadership in mixed-methods UX research, leveraging a broad range of qualitative and quantitative methods such as usability testing, surveys, journey mapping, ethnography, interviews, and A/B testing to inform design and business decisions. The UX Research Manager leads multiple research initiatives, synthesizing insights to prioritize opportunities and shape an overarching UX Research roadmap. They are capable of independently executing the full research lifecycle when needed, from research planning and recruitment to analysis, synthesis, and stakeholder presentations. With strong interpersonal, communication, and project management skills, they translate complex findings into clear, actionable recommendations and build trusted relationships across teams. This role requires adaptability, curiosity, and a continuous learning mindset.
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether youre helping customers or building your career, we provide tools and support to help you succeed and drive your future.
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners physical, mental and financial well-being.
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.
We proudly support Veterans, Active-duty Service Members, Reservists, National Guard, and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.