Anglian Water Services are hiring a

User Experience Designer (UX)

Circa £42,000 per annum (Dependent on Skills & Experience)

Permanent

Full time, 37 hours per week

Enterprise House, Lincoln / Henderson House, Huntingdon

A Cascade of Opportunities!

Anglian Water’s Digital, Data & Technology team is transforming how we deliver digital solutions—shifting from a service provider to a strategic partner that builds impactful, user-centred digital products. We're looking for a talented User Experience Designer (UX) to join our agile Digital Product team. You’ll work within a multidisciplinary squad of engineers, product owners, researchers, and stakeholders to co-create intuitive, data-first digital experiences that improve business performance and deliver real user value. You’ll be a critical contributor in designing and maintaining seamless, accessible, and engaging user journeys across multiple digital platforms, all while growing toward becoming a lead UX/UI resource within our growing in-house capability.

Key responsibilities:

Product UX/UI Design

You will be responsible for designing annotated UX/UI prototypes for web, mobile, and responsive interfaces using tools such as Figma. This includes producing both low and high-fidelity design assets and conducting user research and usability testing. You will gather insights through methods such as surveys and interviews to inform your design decisions. A key part of your role will involve building and mapping user flows, user journeys, and personas. You will also create and maintain component libraries, design systems, and UI elements that align with our brand standards. Working closely with Product Owners, you will test the effectiveness of your designs using tools like Hotjar, Google Analytics, and BrowserStack. You’ll contribute to design sprints and iterative refinement cycles, ensuring that all design work is data-informed, accessible, and aligned with Anglian Water’s digital standards.

Agile Product Development

You will be an active participant in agile ceremonies, including daily stand-ups, sprint planning sessions, and retrospectives. Your responsibilities will include collaborating on backlog refinement, defining user story acceptance criteria, and contributing to product roadmaps. You will help champion usability across the team, minimising technical and design debt wherever possible. A strong focus on innovation, transparency, and continuous improvement will be essential to your success. You will also work closely with colleagues in security, architecture, and operations to ensure that all design work contributes to secure, scalable, and high-performing digital solutions.

What does it take to be a User Experience Designer at Anglian Water?

• Have proven experience designing digital products within Agile Scrum teams
• Are comfortable working in fast-paced, iterative environments
• Have strong hands-on skills with design tools like Figma or similar & a keen eye for design detail
• Truly passionate about solving user problems with empathy and evidence
• Enjoy cross-functional collaboration and proactively communicating ideas
• Are eager to contribute to evolving UX/UI standards and practices

As a valued employee, you’ll be entitled to:

• Full private healthcare with no excess
• 26 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion
• A flexible working culture
• Competitive pension scheme – we double-match your contributions up to 6%
• Life Assurance at eight times your salary
• Personal Accident cover – up to 5x your salary
• Bonus Scheme
• Lots of great discounts
• Flexible benefits to support your wellbeing and lifestyle
• Paid time off when you’re physically and mentally unwell
• An excellent Family Leave package – to help you support your family

Why Anglian Water?

Anglian Water is a water company that cares. We care about our people, our environment and our customers. We take pride in providing a collaborative, innovative and inspiring working environment. We want businesses to grow, environments to flourish and families to get on with their day to day lives. Constantly exploring; working hard to find new and better ways to look after our customers’ individual needs.

Closing Date: 06/07/2025

#loveeverydrop