Ameriprise Financial Services are hiring a

Senior Manager, User Experience (UX) Design

Ameriprise Opportunity

Ameriprise has a great new opportunity for a Senior Manager of User Experience (UX) Design to join our team! In this leadership role, you will work closely with key technology stakeholders to develop and maintain UX tool strategy. This includes designing UX research plans and assisting with the execution. You will take a user-centered approach to design new interfaces, ensuring mobile and desktop applications are powerful, engaging, and rewarding. The Senior Manager of UX Design will act as a creative leader, reviewing designs and providing feedback to fellow UX professionals on the team.

Responsibilities

How you’ll spend your time…

• Function as design/brand champion on all assigned programs, including participation in and leading of peer design reviews/critiques, giving and receiving constructive feedback.
• Effectively manage teamwork load and ensure knowledge sharing and cross-training of team members to effectively support the business and execute on team/function deliverables.
• Develop and maintain a high-performing team through effective hiring, coaching, and performance management.
• Actively contribute to the strategy phase of projects, including leading design concepting and the approach for the user experience.
• Lead design efforts in the implementation phase, including the development of wireframes, mock-ups, and other project deliverables to illustrate the intended user experience.
• Ensure accurate documentation of design requirements or Agile stories for the development team, as well as test plans or acceptance criteria for post-development acceptance testing.
• Ensure that designs meet business strategies and user requirements.
• Present design ideas, including rationale based on customer research and best practices, to the product development team and other key stakeholders.

Requirements

To be successful in this role you will have…

• Proficient knowledge of user-centered design process, web best practices, and relevant disciplines, including information architecture, interaction and visual design.
• Strong written and verbal communication skills, including the ability to clearly articulate creative concepts and rationale.
• Proficient prototyping and mockup skills to convey ideas and concepts.
• Experience working with industry standard visualization tools and software (e.g., Figma, Photoshop, Adobe Creative Suite, InVision, etc.).
• Working knowledge of design fundamentals such as color theory, composition, branding, typography, and web design standards.
• Ability to work in both waterfall and agile project processes.
• Bachelor’s degree or equivalent (4 years) and 7+ years of experience.

Preferred Qualifications

If you had this, it would be great…

• 3+ years of broad experience with highly complex websites and software applications from a user-centered standpoint.
• Experience designing for complex application ecosystems.
• Ability to interpret product requirements documents from a user-centered perspective.
• Working knowledge of usability testing and other research methods.
• Fundamental understanding of project management and business process management concepts.
• Experience leading 1-3 UX professionals or other direct reports.
• Experience designing transactional or complex interactions with consumer and/or B2B platforms.

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration, and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage, and protect assets and income of more than 3.5 million individual, small business, and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager, and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments, and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions, and communities around the world.

Base Pay Salary

The estimated base salary for this role is $120,000 - $162,000 per year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental, and life insurances.

Equal Opportunity Employer

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status, or any other basis prohibited by law.

Employment Status

• Full-Time
• Exempt
• Job Family Group: Technology
• Line of Business: MARKT Marketing