Amazon are hiring a

Sr. UX Designer, Translation Services

Are you motivated to have a direct impact on customers around the world?

Do you have a tech background and love finding creative solutions to challenging problems? Amazon's Translation Services team is responsible for building the tools and features that support the localization and translation needs of all Amazon businesses. We partner with content owners to translate content for customers around the world, and we are obsessed with providing the right quality content in each language we support.

We are looking for a Senior UX Designer to create the UX vision and strategy that, as translation technology evolves at a rapid pace, will continually improve and scale our services and deliver the best experience for our customers. If you are passionate about building equitable experiences for worldwide customers and are undaunted by large scope, let’s talk.

Key job responsibilities

As a Senior UX Designer, you will partner with stakeholders across Amazon -- content owners, developers, program managers, and linguists -- to understand their biggest problems and opportunities. You will work closely with multiple software development teams and product managers to define and build features, then measure the features' ability to successfully meet your stakeholders' needs.

You will own the following deliverables: documentation of the UX vision; lightweight user research, prototypes/wireframes, user flows, and mockups. You must be able to be deeply connected to the customer experience, product details, and success metrics, yet be able to zoom out to the 10,000-foot level to understand how any new feature fits into the broader Translation Services ecosystem and Amazon as a whole. Strong storytelling and presentation skills are essential, as this UX Designer will need to clearly communicate the design strategy, outcomes, and deliverables to diverse stakeholders. You must thrive in ambiguity and be comfortable making high-judgment calls throughout the design process, including deciding when to escalate risks or pivot from the plan.

About the team

The team consists of Product Managers, Program Managers, and Software Developers located in Seattle, Barcelona, and Hyderabad. The central team builds end-to-end translation technology, optimizing the quality and cost of translations across all of Amazon's content. We build state-of-the-art translation technology: traditional and LLM-based machine translation, computer-aided translation, translation memories and term bases, LLM-based QA, dynamic workflow/routing decisions, etc.) to streamline productivity and ensure consistent quality.

Basic Qualifications:

• 8+ years of design experience
• Experience designing and prototyping with tools such as Figma, ProtoPie, Adobe Creative Cloud, or similar
• Experience collaborating with UX, Product, and Software Development partners
• Experience in delivering design solutions for projects of large scope and complexity
• Experience working with stakeholders to plan and execute strategic programs
• Excellent communication and presentation skills

Preferred Qualifications:

• Experience building prototypes in code to advance design thinking and the final product experience
• Able to leverage research, trends, and business strategy to create actionable customer-centric solutions
• Experience creating new and inspiring North Star concepts that informs the vision of future product design
• Ability to navigate in a highly ambiguous design and development environment
• Experience designing for interactive digital platforms

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit this link. This position will remain posted until filled. Applicants should apply via our internal or external career site.