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Amazon are hiring a

Sr UX Designer, Amazon Health Services, HST

Are you passionate about shaping the future of healthcare through innovative design? Amazon Health is seeking a customer-obsessed Senior UX Designer to join our team and reimagine the future of healthcare delivery. You'll create transformative digital experiences making health management more accessible, connected, and effective. We're looking for an AI forward designer who can simplify complex healthcare workflows while building experiences that empower better health outcomes.

Key job responsibilities

  • Lead the end-to-end design process for complex user experiences, from strategy and prototyping to testing and design, solving healthcare challenges at massive scale.
  • You use AI to shape products as much as the process.
  • Demonstrated ability to transform complex challenges into structured, scalable design solutions through systematic thinking.
  • Balances human-centered design thinking with bold innovation to transform complex healthcare challenges into impactful solutions.
  • Create visually compelling, on-brand design solutions that enhance usability and delight users while adhering to Amazon's design principles.
  • Define and drive the visually appealing UX vision and strategy for key initiatives, collaborating closely with cross-functional partners including Product, Engineering, and Business leaders.
  • Conduct in-depth usability testing and leverage analytics to inform designs.
  • Create comprehensive design artifacts including user journeys, information architecture, wireframes, and high-fidelity interactive prototypes.
  • Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval.
  • Champions user-centered design approach throughout the organization, advocating for user needs and elevating the overall quality of design.
  • Mentor junior designers, fostering a culture of design excellence and continuous learning.
  • Contribute to the development and maintenance of our design system ensuring consistency and scalability across products.

A day in the life

As a Senior UX Designer at Amazon Health, you'll tackle some of our most complex customer problems. You're expected to think like an owner and raise the bar for customer experience. Your day might be involve collaborating with UX Researchers on a new study, brainstorming innovative solutions with Product Managers, or presenting your latest designs to senior leadership. You'll use your organizational and communication skills to bring clarity to ambiguous situations, working strategically with team members across the organization.

About the team

You'll join a dynamic, growing team of UX team who support each other's development. We offer mentorship, autonomy, and opportunities to contribute to our supportive culture. Our mission is to improve health outcomes by making it dramatically easier for anyone to find, choose, afford, and engage with quality healthcare products and services. We use design, service, and technology to change the way people think about their health. You'll be at the forefront of reimagining healthcare experiences, combining technology with human-centered design. If you're ready to shape the future of health experiences, we want to hear from you.

Basic Qualifications:

  • 8+ years of design experience
  • Have an available online portfolio
  • Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax

Preferred Qualifications:

  • Experience applying scrum to visual or UX design processes
  • Experience with UX design of complex workflows

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.