Amazon are hiring a

Senior UX Designer, FinTech, FinTech UX Design and Research

The Amazon FinTech UX Design Team

The Amazon FinTech UX Design team is looking for a Senior UX Designer who will lead the Finance Technology vision of building a suite of tightly integrated products that work together to solve complex business needs, across multiple products from Accounting, Tax, Retail, Receivables, and Payables. The Senior UX Designer will have a passion for improving the customer experience and driving high-visibility programs that will impact products used by internal financial teams and millions of external users. We are looking for deep thinkers, innovators, and technical entrepreneurial leaders to join our design org as we embark on building the next big idea!

Key Responsibilities

The Senior UX Designer will be responsible for owning the development of user experiences that support upstream and downstream financial systems that are strategically created to scale. This role will be partnering with internal and external customers and always strive to work backwards from customer problems and needs. This role will work closely with other UX designers, UX researchers, product managers, and engineers to understand Finance narratives across all of Amazon’s business, worldwide.

• Own the end-to-end design of delightful customer experiences for multiple products
• Conduct user research to identify users’ needs and validate design and product directions
• Collect and analyze market analysis, customer feedback, user interviews, usability testing, and UX metrics analysis
• Use business requirements and research findings to help develop use cases and high-level requirements
• Partner with the Product team to represent customer needs in the requirements development process
• Design conceptual wireframes, high-fidelity mockups, information architecture diagrams, interaction specifications, and functional prototypes
• Present and defend design work to the customers, product teams, development teams, senior leadership, and other product stakeholders
• Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency
• Manage ambiguity, work independently and collaboratively, and switch rapidly between different projects in an agile environment

A Day in the Life

As a senior contributor, you'll drive innovation and customer-focused solutions while collaborating with product owners and engineers. You'll work with your design team to create best-in-class experiences and enhance our design framework. In this high-performing environment, you'll develop end-to-end workflows from concept to interactive prototypes, effectively communicating your vision to leadership. The role requires leading by example, building trust, and balancing immediate deliverables while contributing to long-term organizational goals.

About the Team

You’ll join a growing team of UX practitioners who help each other develop and thrive. You will have autonomy and ownership while contributing to the supportive culture on the team. We gather often to collaborate, ask questions, and grow together, so bring your unique skills and experience and be prepared to share, learn, and grow with us.

Basic Qualifications

• 6+ years of design experience
• Have an available online portfolio
• Experience delivering design solutions for projects of large scope and complexity
• A strong background in user research
• Proficiency in a variety of design tools such as Figma, Sketch, Photoshop, Illustrator, InVision, or similar

Preferred Qualifications

• Experience applying scrum to visual or UX design processes
• Experience with UX design of complex workflows
• Excellent communication, presentation, interpersonal, and analytical skills including the ability to communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization.
• Self-starter who is a customer-obsessed, detail-oriented, and enthusiastic team player.
• Demonstrated proficiency in using and contributing to design systems, both for consistency of brand/user experience and for efficiency in code
• Master's degree in design, human-computer interaction (HCI), or equivalent degree.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Amazon Accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit Amazon Employee Benefits.

This position will remain posted until filled. Applicants should apply via our internal or external career site.